The Libraries IT division has scheduled an upgrade for Sierra on Thursday, August 5 beginning at 5:00 am. We chose that date because it occurs at the end of the Summer semester when the number of people affected by the downtime will be diminished. By scheduling it in the early morning, it is less likely that staff workflow will be disrupted.
As Sierra is upgraded, we don’t expect the system to be down for more than two hours, but we will send out an update should that time be extended for any reason.
What will be unavailable while the system is upgraded?
- The OSU Libraries Catalog will be unavailable; patrons should use Discover or the OhioLINK catalog to search for our collections
- Patrons will not be able to access their library account, so they can not place holds or renew print materials
- Discover will be missing information about whether a print title is available for checkout or not
- Pickup and overdue notices will not be sent
- Both the Sierra Desktop Application and SierraWeb will not be available to employees
If have any problems following the upgrade, please report them to HUB (go.osu.edu/hub).
