Category: Featured Employee

Kudos: Kim, Michel, Cassidy, Beck, Snapp, Howe-Forney, Haskett, Hill, Johnson, Smock, Bolin, Clipner, Parrish

From Russell Schelby: I’d like to congratulate the BRAD team on their exploration of a new workflow to help tame our non-project tasks list. We’ve not been doing a good job keeping up with our day-to-day requests in our pursuits of getting our projects done, so we committed to spending a whole week doing as many as we could. To help make this more sane and manageable we some Kanban techniques to get our BradBan on. Thanks to Phoebe Kim, Jason Michel, and Stephen Cassidy for knocking out a whopping 39 tickets. Well done!

From Russell Schelby: I’d like to thank Sue Beck and Beth Snapp for teaching and training their teammates in Kanban techniques. Sue led us through the Kanban Home Edition Board Game and Beth helped us figure out how to implement this system in our Tasks workflow. Thanks to both of their efforts, we were able to very effectively get through a large chunk of our backlog using these techniques. Thanks for helping us grow!

From Theresa Cavin: I called Sandra Howe-Forney to ask her assistance in locating a package that was mistakenly delivered to Thompson Library, In less than 24 hours Sandra, called me back, had located the package’s whereabouts, told me who the delivery driver was and 1 million other details. She went above and beyond. She’s is a gem!

From Beth Snapp: I received an email from a patron today commending Eric Haskett for his assistance in resolving an access issue. The patron states: “To say that Mr. Haskett was interested in helping me, is a cliché. He was invested. I can’t quantify how much time Mr. Haskett spent finding solutions for the problems I was experiencing while trying to access the material … In short, I can’t tell you how appreciative I am of Mr. Haskett’s dogged determination to help me. ” Well done Eric!

From Beth Kattelman: I taught a class that was scheduled to run a bit past our standard reading room closing time. When I discovered (last minute) that the student originally scheduled to help with clean up was not around, Matt Hill and our reading room student Chris Johnson came to the rescue. They stayed late to help with the clean up and closing. They were so patient and helpful, it really made my life easier. Thanks a bunch, guys!

From Zane SmithEmily Smock, Orie Bolin, Autumn Clipner, and Eric Parrish are the best of colleagues. I went on vacation for my honeymoon and they covered the responsibilities of my position with ease. They went beyond the call of duty, sacrificed their time and effort, and did an excellent job in my absence. I am very grateful to these individuals; they are an excellent representation of how our organization fosters cooperation and accountability – even outside of one’s position.

Featured Employee: Sue Rahnema

Sue Rahnema

rahnema.3@osu.edu
IT – Applications Development & Support
Systems Analyst

How many years have you been at the Libraries?

All together close to 15 years.

Tell us a little about what you do at the Libraries:

Over the years I had to wear many hats, but most recently half of my time is dedicated to managing Sierra and the other half is consumed by some Business Analysis and Relationship Management as we try to measure IT’s impact and enhance the value our team is adding to the libraries.

What do you enjoy most about working for OSU or the Libraries?

I have to say I love my blended job, because I can directly see the trajectory of the impact my work has on libraries.

I love the analytical aspect of my work allowing me to investigate unique and interesting issues that arise throughout the libraries.

I also value the relationship management responsibilities which allow me to develop and nurture our relationships, aspiring for stronger and healthier partnership with all library departments and units.

When you are not at work, what do you do for fun? Any interesting hobbies?

I love reading, quilting, knitting and crocheting, as well as gardening and hiking. I also get a sick enjoyment from planning for whatever is possible.

Is there something you have always wanted to do? Or something interesting you’ve done recently?

Things I want to do: Tour of Europe, Far East, Australia and New Zealand, and perhaps squeeze in a Mediterranean cruise. I guess I mostly want to travel.

Tell us a little about your family and/or your pets:

Bear-OnyxWe have a Harlequin Great Dane, Bear and a Black English Cocker Spaniel, Onyx. My sister’s enormous cat, Chaos, aka King George also lives with us.

What have you been reading? Would you recommend it?

I just started reading “The sweet spot : how to find your groove at home and work”, so far it’s been interesting.

Anything else you would like to share about yourself?

I’m a Pelotonia 2015 Virtual Rider and hope you would support me by visiting: pelotonia.org/SueRahnema

 

The Staff Advisory Council would like to invite employees of the University Libraries to participate in our “Featured Employee” program. Our goal is to help employees get to know each other a little better and understand what we all do. It’s easy to participate–just fill out this short form.

Featured Employee:  John Dewees

The Staff Advisory Council would like to invite employees of the University Libraries to participate in our “Featured Employee” program. Our goal is to help employees get to know each other a little better and understand what we all do. It’s easy to participate–just fill out this short form: https://library.osu.edu/site/osulstaff/featured-employees-form/

John Dewees
dewees.11@osu.edu
Thompson Library Circulation
Reserves Manager

John-DeweesHow many years have you been at the Libraries?  Nine.

Tell us a little about what you do at the Libraries:  I handle all closed reserves for Thompson Library, adjudicate appeals for fines and lost books from patrons, and maintain/resupply the public printers in THO and supervise the students that also do this (feel free to let me know if you see something broken!)

What do you enjoy most about working for OSU or the Libraries?  I really enjoy the sense of contributing to such a large organization that supports the scholarly output of a massive university. I’m always amazed how often I find out about people previously unknown to me, offering support and services that I didn’t know we offered.

When you are not at work, what do you do for fun? Any interesting hobbies?  A lot of my hobbies fulfill the stereotype of someone who works at a library and end up revolving around books. I thoroughly enjoy reading, and collecting new books for my own library, always faster than I can read them. I also enjoy (very) amateur bookbinding and creating blank books, and would like to try and rebind books in new ways as a next goal.

What have you been reading? Would you recommend it?  I just started reading a copy of the 30th anniversary edition of “The Princess Bride,” a really wonderful book that I would highly recommend

Featured Employee:  Sarah Reid

The Staff Advisory Council would like to invite employees of the University Libraries to participate in our “Featured Employee” program. Our goal is to help employees get to know each other a little better and understand what we all do. It’s easy to participate–just fill out this short form: https://library.osu.edu/site/osulstaff/featured-employees-form/

 Sarah Reid
reid.419@osu.edu
Software Developer/Engineer
Applications Development & Support

How many years have you been at the Libraries?
One year come April 21.

Tell us a little about what you do at the Libraries:
I help maintain many of the Libraries’ web applications, like Knowledge Bank, Staff Directory, or Document Registry. I also team up with the other developers in our department to program new applications, like the Image Management System.

What do you enjoy most about working for OSU or the Libraries?
I am enjoying the challenge of learning about what Libraries do (which happens to be way more than checking books in and out) and how I can help them function more easily in the digital world with the web applications we develop.

When you are not at work, what do you do for fun? Any interesting hobbies?
I really like to cook in my spare time. I like learning techniques to cook more efficiently, trying new recipes, and continually working to make my diet more healthy and delicious. I plan on taking some cooking classes in the near future.

What have you been reading? Would you recommend it?
I just started the third book of the Matthew Shardlake Tudor Mystery series by C.J. Sansom. These stories are historical fiction about a lawyer (Matthew Shardlake) set in Tudor England. I highly recommend the entire series.

Anything else you would like to share about yourself?
I used to think Programming, or Software Development, sounded like a boring career and that I would never be capable of an IT-related career since I had no previous experience before entering college. Turns out I was completely wrong!

Featured Employee: Jarod Ogier

ogier.5

Jarod Ogier

ogier.5@osu.edu
Circulation & Media Services Supervisor
Music & Dance

How many years have you been at the Libraries?

Almost 2 years

Tell us a little about what you do at the Libraries:

I handle all circulation activity for music and dance materials, train and supervise a student staff of 10-12, and work directly with faculty, staff, and students to utilize technology in our seminar spaces. I also serve on the Staff Advisory Council and Training Committee.

What do you enjoy most about working for OSU or the Libraries?

I enjoy the seemingly endless resources available throughout the libraries. Beyond the print and electronic resources, I’m always impressed at the broad knowledge base we have throughout the libraries in our faculty and staff.

When you are not at work, what do you do for fun? Any interesting hobbies?

Throughout the year, I play bass bells in a community handbell ensemble. We usually perform concerts in the central Ohio area at least twice per year. During the spring and summer months, I like to spend time working as a honeybee keeper with my Dad and gardening in my small garden beside my apartment building.

Is there something you have always wanted to do? Or something interesting you’ve done recently?

I’ve always wanted to travel to Scotland and Ireland. I hope to be able to do so in the next 5-10 years.

Tell us a little about your family and/or your pets:

I am married, and my wife is in graduate school in North Carolina. We spend a lot of time driving on I-77!

What have you been reading? Would you recommend it?

I’ve been reading Cornel West’s Democracy Matters. I definitely recommend it!

 

The Staff Advisory Council would like to invite employees of the University Libraries to participate in our “Featured Employee” program. Our goal is to help employees get to know each other a little better and understand what we all do. It’s easy to participate–just fill out this short form:https://library.osu.edu/site/osulstaff/featured-employees-form/

Featured Employee: Erica Jonak

The Staff Advisory Council would like to invite employees of the University Libraries to participate in our “Featured Employee” program. Our goal is to help employees get to know each other a little better and understand what we all do. It’s easy to participate–just fill out this short form: https://library.osu.edu/site/osulstaff/featured-employees-form/

JonakErica Jonak

https://library.osu.edu/staffd/person/jonak.3
HR Generalist
Planning and Administration

How many years have you been at the Libraries?
Less than one.

Tell us a little about what you do at the Libraries
Recruitment, employee relations, training, performance management, organizational development.

What do you enjoy most about working for OSU or the Libraries?
I enjoy the sincere dedication to customer service, be it our patrons or our fellow faculty/staff/students.

When you are not at work, what do you do for fun? Any interesting hobbies?
I enjoy crafting – especially scrapbooking, painting, or any type of woodwork.

Is there something you have always wanted to do? Or something interesting you’ve done recently?
I used to travel quite a bit, most notably to the mountains of northern South Africa. However, I’ve never been on a cruise and think a Caribbean cruise would be great fun for our family.

Tell us a little about your family and/or your pets:
My husband and I have a 2.5 year old daughter and a cat.

What have you been reading? Would you recommend it?
I’m currently in the middle of: “Do Less: A Minimalist Guide to a Simplified, Organized, and Happy Life”. It’s good start for trying to get more out of life by scaling back on possessions and commitments.