Category: Service Updates (page 2 of 3)

Issues with OSUL WordPress RSS Feeds

We are experiencing some issues with RSS feeds. Sometimes, you’ll see really old posts, or posts for all of the OSUL blogs, not just your own. We are looking into it. Thanks for your patience.

eApplications unavailable early a.m. May 10

Planned maintenance for multiple university eApplications will occur from 1-5 a.m. EST on Sunday (5/10). Affected services unavailable during this time include: Curriculum.osu.edu, eLeave, Business Leave, eTimesheet, WebClock, Monthly Certification, eRequest, eTravel, Grad Forms, Sponsorships and HR Action Request. Check System Status (ocio.osu.edu/status) for updates.

OCIO Web Hosting Maintenance March 17

Content hosted on OCIO web hosting (“nextweb”) may be unavailable from midnight to 6:00 am on March 17.

Planned Sierra Downtime

The Library IT department is replacing the Sierra application server on Monday, March 16 beginning at 6:00 pm. That date falls at the beginning of Spring Break when the number of people affected by the downtime will be diminished.

While the server is being replaced, searching the local library catalog and accessing your library patron record will not be available. We don’t expect the system to be down for more than three hours while we replace the server, but we will send out an update should that time be extended for any reason.

Anyone experiencing an issue with Sierra should report it immediately to Hub.

 

RESOLVED Document Registry and Carmen Library Link Having Issues

The Document Registry started experiencing mysterious performance issues after this morning’s server move. Carmen Library Link is having lingering issues from the portal.lib domain changes. We are working on both systems.

Systems on their way back up

We are currently testing to make sure everything is working properly.

Update: All systems functioning

If you are having issues bringing up the library.osu.edu or blog sites, please try clearing your browsing history:

Chrome on Windows: Click on the hamburger menu, choose More Tools…, Clear Browsing Data

Firefox on Windows: Go to the Tools menu (OR to the hamburger menu), Choose Options, Look at History section, Click on “clear your recent history”

(Instructions may vary if you are not using the latest browser version.)

WorldCat@OSU and Connexion unavailable Saturday

On Saturday, January 3, OCLC has scheduled a technology upgrade to support system performance and reliability. During this upgrade, all OCLC services will be unavailable on 3 January 2015, from 12:01 a.m. to 3 p.m., U.S. Eastern Standard Time (approximately 15 hours).

An alert will be on the library home page notifying users that WorldCat@OSU will be unavailable most of the day.  Users can continue to search our collections using the “Books and More” tab.

If you have any questions or concerns, please submit a request to Hub.

OCIO Web Hosting Planned Maintenance

The Office of the CIO will be performing maintenance on the Web Hosting (“nextweb”) environment on Sunday 12/7/2014 between 12 a.m. and 4 a.m. Website files will be read-only during this maintenance.

RESOLVED Document Registry: Problems with Permissions

We’re working on a bug that results in an OSUL staff person not being able to see a public document in the new Document Registry. If you need a particular document immediately, please let us know.

Website Issues Resolved

Yesterday’s intermittent issues with websites have now been resolved.

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