From the Dean

By Damon E. Jaggars, Vice-Provost & Dean of The Ohio State University Libraries

Category: Uncategorized (page 2 of 2)

New Wellness Room open at 18th Avenue Library

I am pleased to announce that the University Libraries has opened a Wellness Room in the 18th Avenue Library.

The purpose of the Wellness Room is to provide space for all Ohio State students, faculty and staff to engage in quiet contemplation, to de-stress, reflect, or participate in wellness activities, such as meditation, yoga, prayer, stretching, relaxation, breathing exercises or mindfulness practice. The Wellness Room will be available 24 hours a day, seven days a week.

The creation of this space represents an important milestone in our ongoing efforts to promote wellness for our students, faculty, and staff. Our Buckeye Wellness Innovators coordinate a variety of health and wellness activities aligned with the university’s wellness initiatives, including a weekly newsletter, a healthy cookbook project, a wellness workshop series, and yoga classes at the Library Tech Center.

The Wellness Room is on the ground level of the 18th Avenue Library, Room 040.  In the near future, and following some additional renovations of the space, the Wellness Room will also be available to reserve for organized wellness-related events. More on this in the coming months.

Please join me in thanking our colleagues who successfully led this project: Larry AllenLila Anderson, Quanetta Batts, Sandra EnimilAaron Heil, Brent LewisMeris Longmeier, Pam McClung, and Lisa Patton-Glinksi.

And a very special thanks to the many student leaders who served as vocal, effective advocates and partners throughout the planning and implentation processes.

Go Bucks!

Damon E. Jaggars
Vice Provost and Director of University Libraries

University Libraries exhibits at the Columbus Metropolitan Library

I’m excited to announce a new partnership with the Columbus Metropolitan Library (CML) devised to better expose University Libraries exhibits to the Columbus community.

Second Floor Gallery, CML, Main Library

Earlier this week, our exhibitions team (led by Ken Aschliman and Justin Luna) installed a “bite sized” version of the Cartoon Couture exhibit currently on display at the Billy Ireland Cartoon Library and Museum in a beautiful gallery space in CML’s Main Library in downtown Columbus.

If this first collaboration is successful, the Libraries will develop an annual exhibition schedule for the gallery space at CML. The initial plan is to install mini versions of exhibits recently displayed in Thompson Library and at the Billy Ireland Cartoon Library and Museum. We will also assist CML by providing facsimiles from our collections to support special programs they host throughout the year.

In addition to sharing our distinctive collections with the Columbus community, this initiative is intended to drive traffic to our on-campus galleries and digital collections. Many thanks to Ken, Justin, Lisa Carter, and Quanetta Batts for their work in moving this project forward. And a special thank you to our friends and colleagues at CML for inviting us into their space.

Make sure to check out the exhibit on the second floor of CML’s Main Library if you get the chance!

Damon E. Jaggars
Vice Provost and Director of University Libraries

Share your ideas and feedback on User Response

Do you have an idea about a potential new service that might benefit our student, faculty, or community users? Or maybe you have an idea for a process change that might improve efficiency or effectiveness in some part of our organization. Or maybe you have a suggestion about how we might better live our collective values or work more productively as a learning organization.

If any of these scenarios resonate with you, I invite you to share your ideas by posting a topic on User Response, our new idea management platform. All University Libraries’ faculty, staff, and student employees can participate; and we encourage you to engage by submitting your work-related ideas or providing feedback on ideas shared by your colleagues. You can post new topics for discussion, provide comments and ask questions about topics posted by others, and even vote to support ideas you think the organization should prioritize for action.

Our first post suggesting that the Libraries develop a more sophisticated mobile app, submitted by Jessica Ware last week, has generated some interesting discussion about our broader mobile strategy. Log-in to view Jessica’s idea and add your comment or vote.

If you are interested in joining the conversation, follow these steps to activate your account:

  1. Go to the login page at:
  2. Click “forgot my password”.
  3. Enter your OSU email address.
  4. You will receive a system generated email within a few seconds with instructions about how to reset your password. The email will come from Please keep in mind that this password is unique and should not be the same as your OSU password.

Once you set your password, you’ll be able to join the discussion by adding new topics and commenting on others’ posts.

User Response is just one of the ways we hope to support two of our strategic directions: Model Excellence and Invest in People. Building an organization-wide culture of leadership, risk-taking, and accountability starts with all of us, no matter where we work in the Libraries, feeling empowered to share our ideas about how to improve our organization and trusting that our input is valued.

Come join the conversation!

Damon E. Jaggars
Vice Provost and Director of University Libraries





Ohio State University Libraries New Strategic Directions

Colleagues and Friends,

I am pleased to share with you the strategic directions and focus areas for the Ohio State University Libraries: our collective purpose, aligned with the teaching, research, and engagement priorities set out in the university’s strategic plan — Time and Change — and designed to drive a new agile operating framework and participatory management structure.

After completing an inclusive strategic planning process that integrated broad input from faculty, students, university administrators, and external stakeholders, we have constructed a comprehensive set of strategic directions, emerging from an ambitious vision and a reaffirmation of the values underlying the university’s land grant mission. The result provides a strategic foundation for a dynamic operating environment, devised for flexibility and responsiveness to successfully leverage opportunities and achieve organizational objectives.

Flowing from its core values — excellence; diversity in people and of ideas; inclusion; access and affordability; innovation; collaboration and multidisciplinary endeavor; and integrity, transparency, and trust — The Ohio State University aspires to be a leading national flagship public research university by focusing on five areas of endeavor:

  • Teaching and Learning
  • Access, Affordability and Excellence
  • Research and Creative Expression
  • Academic Health Care
  • Operational Excellence and Resource Stewardship

To support the university’s strategic intent, the University Libraries will promote innovative research and creative expression, advance effective teaching, curate and preserve information essential for scholarship and learning, and share knowledge and culture with the people of Ohio, the nation and the world. From this mission, we have identified a set of six directions of strategic focus for the coming years:

Equip Students for Lifelong Success: Promote equitable learning through transformative teaching, services, and employment

Empower Knowledge Creators: Advance innovative research and creative expression by fostering, preserving, and sharing knowledge and scholarship

Engage for Broader Impact: Pursue initiatives aligned with university priorities to promote a more engaged and better informed society

Enrich the User Experience: Center the user experience in services, planning, and decision making

Invest in People: Develop the full potential of faculty, staff, and student employees

Model Excellence: Increase effectiveness to achieve strategic and operational objectives

Echoing the pillars of the university’s strategic plan, we are committed to the academic success of our students; to advancing the teaching, research, and creative pursuits of our faculty; and to modeling operational excellence to increase our effectiveness and impact. As we translate this intention into action, we aspire to realize our vision to be the leading library advancing the educational, research, and engagement missions of a national flagship public university.

My thanks to all who contributed to the development of our new strategic directions and focus areas over the last several months. We had deep, meaningful engagement during the planning process from both internal and external stakeholders. A special thanks to the members of the Libraries’ Strategic Planning Group:  Alison ArmstrongQuanetta Batts, Sue Beck, Lisa CarterTamar Chute, Nick Felt, Tony Maniaci, Jarod Ogier, Tracey Overbey, Lisa Patton-GlinskiTerry Reese, Josh Sadvari, Pat Schell, Karla Strieb and Jennifer Vinopal. This group did the hard work that produced the road map that will guide our work in building our shared future.

Please join us in making this vision a reality. I encourage you to visit the University Libraries’ Strategic Directions website,, where, in the near future, we will provide information about current and emerging initiatives and projects aligned with our new strategic directions.


Damon E. Jaggars
Vice Provost and Director of University Libraries

Note: All University Libraries faculty and staff will receive a print copy of the strategic directions document in the next few weeks.


Promoting our collective health and wellness in 2018

In support of the university’s goal of being the healthiest campus community in the world, University Libraries is taking the initiative in promoting health and wellness for our faculty and staff. Last October, 88 Libraries’ faculty and staff completed a health and wellness survey, providing candid feedback about the types of activities that many would like to see us support, as well as potential barriers to participation. Thanks to those who took the time to provide this feedback. You can see the full survey results at

Our Buckeye Wellness Innovators, Lila Andersen, Randall McKenzie, and Quanetta Batts, reviewed the survey results and have developed a six-month wellness plan for University Libraries based on your feedback. This plan includes the following:

  • Bi-weekly yoga classes at the Libraries Tech Center (3-month pilot)
  • Wellness Wednesday newsletters, which will highlight wellness topics and special events/activities happening across campus
  • A workshop series featuring a variety of health and wellness topics
  • A University Libraries healthy cookbook project
  • Wellness walks around campus

More information about these activities is coming soon. Please keep in mind that participation is voluntary. Faculty and staff should feel free to participate as their schedules allow. We also hope that you will continue to engage with the Your Plan for Health website:

Finally, we are providing an Ohio State University Libraries water bottle for each of you to help jumpstart your wellness journey in 2018.  All faculty and staff will receive a water bottle later this week. Why a water bottle? You can learn about the benefits of staying properly hydrated at

Cheers to a happy and healthy 2018!

Damon E. Jaggars
Vice Provost and Director of University Libraries

New Mary P. Key Diversity Residents: Clopton and Vasudev

I am pleased to announce two appointments to our Mary P. Key Diversity Residency Program:

Kapil Vasudev will serve as the MPK Resident for Cultural Diversity Inquiry, reporting to Nena Couch in Thompson Library Special Collections.

Kapil comes to us from Davidson College in North Carolina where, as a Library Collections Assistant, he facilitates the acquisition, description, and preservation of library collections, including the processing of oral histories of the African American community in North Mecklenburg County. Previously, he worked in various roles at the Charlotte Mecklenburg Library and was a teaching assistant for North Carolina State University’s Department of History. He earned his MLIS at the University of North Carolina at Greensboro.

Kay Clopton will serve as the MPK Resident for Cultural Diversity Inquiry, reporting to Jenny Robb at the Billy Ireland Cartoon Library and Museum.

Kay is a Ph.D. candidate in Ohio State’s Comparative Studies program and the Administrative Associate for the Human Rights in Transit program in the Department of Slavic and Eastern European Languages and Cultures. She was a Graduate Administrative Associate for the Discovery Grant Program in 2016-17. She taught Comparative Studies courses for six years as a graduate student, including second-year writing courses focused on popular culture, graphic arts, and American identity, as well as general education courses. Her graduate work focuses on sound effects in Japanese manga and North American comics and how they impact the reading experience. She earned her MLIS at Kent State University.

Both will be joining us on January 2, 2018.

While we initially intended to appoint one resident in this role, it became clear during the recruitment process that we had an exciting opportunity to appoint two talented residents to focus on cultural diversity inquiry. In these roles, Kapil and Kay will work with colleagues to connect our distinctive collections to curricular opportunities where special collections can enlighten, inspire, and deepen understandings of diversity. These appointments will enable the Libraries to more actively support the university’s commitments to diversity in people and ideas and our own efforts to advance diversity in our collections, services, and organizational development.

The Mary P. Key Diversity Residency Program is one of the oldest and most respected research library diversity enhancement residencies; and the Libraries and the broader profession have benefitted greatly from the talents of individuals who began their careers as MPK residents at Ohio State. Moving forward, we will increase our investments in the program by doubling the number of concurrent residents to four, with the goal of appointing two new residents each year. I have asked Quanetta Batts, Program Director for Outreach and Engagement, to work with the Libraries’ Diversity and Inclusion Committee, MPK Residency alumni, and others to refresh the program with a focus on its original charge: to assist new librarians in making a successful transition into academic research librarianship. This refresh will include a rethinking of our approach to recruiting and attracting applicants, a better organized and supported residency program, a renewed web presence, and a more intentional effort to create an inclusive experience for our residents.

Join me in welcoming Kapil and Kay! As our new colleagues join us for this intense, transformational experience, each of us have a role in welcoming them and surrounding them with the support, ideas, and collegiality that will enable their success both as residents and as professionals throughout their careers.

A special thanks to the search committee, José Díaz (chair), Lila Andersen, Leta Hendricks, Sarah Murphy, and Wendy Pflug for their strong work in identifying a robust pool of candidates for this recruitment and for providing a thoughtful evaluation of the opportunities we see ahead of us.

Damon E. Jaggars
Vice Provost and Director of University Libraries

Soft launch of new Libraries website

You will remember we launched a website redesign project in February. And since then, project lead Robyn Ness, along with project sponsors Jennifer Vinopal and Lisa Carter, Libraries IT, Communications, and many of you across the organization, has led us to a pivotal point in the project – the soft launch of the site!

This week, we will roll out an initial release of content, a first step in restructuring our web presence to better support users’ discovery, access and delivery needs. This first iteration will make the new About Us section available to the public on the new beta website at Subsequent releases will iteratively grow the new website with additional sections, including a newly designed home page, and make incremental improvements to content, design and functionality.

I encourage you to take time to review this initial release of the new website, as well as each subsequent release as we grow and improve our new web presence over the next several months. Please provide your feedback and participate in ongoing review and testing activities as they are announced.

As we continue to develop as a learning organization committed to user-centered design and incremental development and improvement, I am excited about where we are with the project and where we are headed. I am encouraged by what we have learned about iterative development and how the approaches and processes adopted for this and related projects can influence our work in other areas across the organization.

A special thanks to our colleagues leading this effort. And thanks to all of you who are updating and providing new content, participating in user testing, and providing valuable feedback. We will have a much improved, user-focused web presence because of your collective efforts.

Damon E. Jaggars
Vice Provost and Director of University Libraries



Enabling organizational capacities

As we work our way toward defining the Libraries’ future strategic intent, the need to expand capacities in a number of areas has become clear. Developing these capacities will underlay and enable our success as we reorient the organization toward a new set of strategic directions and implement a new agile operating framework. Growing these capabilities will involve investment, sometimes of new resources generated from partnerships and fundraising and sometimes from the reallocation of current effort and funding.

While other areas of need may arise, the following have emerged from our ongoing planning processes:


All stakeholder groups, internal and external, have surfaced a need for the Libraries to communicate our stories and the value we create better and differently. Doing so will enhance our efforts to describe organizational impact and attract additional resources. In response to this need, we are in the process of engaging an external consultant to help us understand our evolving communications environment and how we should structure and resource our communications and marketing efforts for maximum effectiveness. This consultation will proceed this semester with broad input from Libraries’ faculty, staff and key external stakeholders, including donor leadership.

Resource Development/Fundraising

The Libraries has been successful in raising funds for high-profile capital projects. As we prepare for the next university campaign, we will need to restructure and reorient our resource development efforts toward a changing, broader set of needs and approaches. We are currently developing a new Director’s advisory group that will provide guidance, not only in preparing for the new campaign, but also for how we organize, resource and prioritize our annual, ongoing fundraising efforts. This group will begin its work this semester with engagement from across the Libraries and our campus partners, including the Office of Advancement.


Libraries’ outreach and engagement efforts are currently scattered and under-resourced. And as we continue to broaden our conception of organizational engagement, we need to restructure and better coordinate support for a growing set of activities that align with the university’s educational, research and land grant missions. This will be an important focus through which the Libraries can help the university affirm its ongoing value to the broader community and the State of Ohio. And if we play our cards right, broader engagement will create narratives of impact that can be used to promote the Libraries’ value to the university community and to current and potential donors/funders. As a first step in filling this need, I have asked Quanetta Batts to transition from her current role as Executive Assistant to the Vice Provost & Director to a new role as Program Director for Outreach and Engagement. In this new role, she will provide leadership and coordination for activities that enrich relationship building with various internal and external constituencies, with special attention to broadening outreach to and engagement with partners and initiatives at the campus, community, state and national levels. The position will report to the Vice Provost & Director.

Organizational Development

As we implement a new agile operating framework, Libraries’ administrators, managers, faculty and staff will need to work with each other differently. We will no doubt implement structural and procedural changes designed to improve business processes and outcomes, but there is also a need for a different type of investment in our people and the skills necessary for individuals across the organization to operate successfully at the levels of autonomy, creativity and accountability appropriate to their roles. As a start, our newly instituted Management Committee is collectively developing a broad learning curriculum, designed to identify gaps in organizational effectiveness and corresponding approaches to filling those gaps. Trainings and other learning opportunities will begin rolling out to the organization during the current semester. Be on the look out and participate!

Expect more information on our progress in all of these capacity-building efforts at upcoming faculty and general staff meetings. Bring your questions and suggestions. We need your input as we build out the capabilities that will enable us to successfully implement our soon-to-be-defined strategic intent.

Damon E. Jaggars
Vice Provost and Director of University Libraries


IFLA World Library and Information Congress A Huge Success

115. That is the number of Ohio State University Libraries faculty, staff and retirees who participated in making the 2016 IFLA World Library and Information Congress the tremendous success that it was.  Director Emeritus Carol Pitts Diedrichs and Columbus Metropolitan Library (CML) CEO Patrick Lozinski co-chaired the national committee and led the local planning team that included Quanetta Batts, Lisa Carter and Lisa Patton-Glinski from the Libraries and Gregg Dodd and Wendy Ramsey from CML. Dozens of others from the Libraries, CML and other libraries from across Ohio contributed their time as volunteers, volunteer supervisors and tour guides. Our own Wes Boomgaarden served as volunteer coordinator, deftly organizing hundreds of volunteers from across the region and the state.

We also recogIFLA-2016-Logonize the critical contributions from our partners at OCLC, who not only provided generous financial support but also hosted several workshops and events at their headquarters in Dublin and served on the national committee and as volunteers during the congress. Jim Neal, University Librarian Emeritus from Columbia University (and President-Elect of the American Library Association), led the effort to raise over $410,000 in travel grants that enabled nearly 200 international and domestic librarians to attend the congress. We should also acknowledge the efforts of the IFLA staff and K.I.T., the event management group that provided logistical support. And finally, we thank Donna Sheeder, IFLA President, and Gerald Leitner, IFLA Secretary General, for their ongoing trust and support.

But, back to the 115. That number represents an extraordinary level of commitment and effort from the University Libraries organization – from all of you. Thank you for your willingness to pitch in to put on a meaningful, memorable congress and to show Ohio State (and Columbus) in the best possible light.

Speaking of light, let’s shine a little on all of our colleagues who contributed to this important success…

Name Role
Larry Allen Logistics Team
Quanetta Batts Local Planning Team
Zaineb Bayahy Volunteer
Sue Beck Volunteer/Tour Guide
Beth Black Volunteer Supervisor
Wes Boomgaarden Volunteer Coordinator
Morag Boyd Volunteer
Corazon Britton Volunteer
Hilary Bussell Volunteer
Lisa Carter Local Planning Team
Amy Chalmers Tour Guide
Sherab Chen Volunteer Supervisor
Calvin Cleary Volunteer
Autumn Clipner Volunteer
Susan Collins Volunteer
Tschera Connell Volunteer
Nena Couch Tour Guide
Missy Creed Volunteer
Ann Marie Davis Volunteer
Rachel Deavers Volunteer/Tour Guide
John Dewees Volunteer
Jose Diaz Volunteer Supervisor
Carol Pitts Diedrichs National Committee Co-Chair
Florian Diekmann Volunteer Supervisor
Danny Dotson Volunteer
Magda El-Sherbini Volunteer Supervisor
Sandra Enimil Volunteer Supervisor
Pamela Espinosa de los Monteros Volunteer
Marcela Estevez Volunteer
Anne Fields Volunteer
Anita Foster Volunteer
Ashley Foster Volunteer
Tina Franks Volunteer Supervisor
Emily Glenn Volunteer
Karen Glenn Volunteer
Brenda Goodwin Volunteer
Kathleen Goodyear Volunteer
John Hager Volunteer
Susan Hatten Tour Guide
Jen Henman Volunteer
Julia Higgins Volunteer
Yuimi Hlasten Volunteer
David Holbrook Logistics Team
Amy Hwang Volunteer
Debra Jackson Volunteer
Gay Jackson Tour Guide
Pasha Johnson Volunteer/Tour Guide
Beth Kattelman Volunteer
Laura Kissel Volunteer
Reba Kocher Tour Guide
Vanessa Kraps Volunteer Supervisor
Tara Kreider Tour Guide
Jennifer Kuehn Volunteer
Natalie Kupferberg Volunteer
Bruce Leach Volunteer
Brian Leaf Volunteer
Jian Lee Volunteer
Ann Lennon Volunteer/Workshop Coordinator
Brent Lewis Logistics Team
Guoqing Li Volunteer/Tour Guide
Susan Liberator Workshop Coordinator
David Lincove Volunteer
Meris Mandernach Volunteer
Tony Maniaci Volunteer
Predrag Matejic Tour Guide
Jan Maxwell Volunteer
Kaelyn McAdams Tour Guide
Pam McClung Logistics Team
Caitlin McGurk Tour Guide/Workshop Coordinator
Darnelle Melvin Volunteer
Brian Miller Volunteer
Ashleigh Minor Volunteer
Christina Moore Volunteer
Mark Moziejko Logistics Team
Sarah Murphy Volunteer Supervisor
Shannon Niemeyer Volunteer
Dan Noonan Volunteer
Jarod Ogier Volunteer
Aaron Olivera Volunteer
Tracey Overbey Volunteer
Lisa Patton-Glinski Local Planning Team
Lauren Paulauskas Volunteer
Joe Payne Volunteer
Wendy Pflug Workshop Coordinator
Amy Pickenpaugh Volunteer
Ed Plunkett Volunteer
Cynthia Preston Volunteer
Cate Putirskis Volunteer
Terry Reese Volunteer
JR Rinehart Logistics Team
Amanda Rinehart Volunteer Supervisor
Jenny Robb Workshop Coordinator
Josh Sadvari Tour Guide
Jennier Schnabel Volunteer
Mary Scott Volunteer
Susan Scott Volunteer Supervisor
Marilyn Scott Workshop Coordinator
Sanghee Seo Volunteer
Ruth Sesco Volunteer Supervisor
Emily Sferra Volunteer
Emily Shaw Volunteer
Gene Springs Volunteer
Rocki Strader Volunteer
Karla Strieb Volunteer
Belle Teesdale Tour Guide
Camila Tessler Volunteer
Clint Tomlinson Volunteer
Kaylie Vermillion Volunteer
Patrick Visel Volunteer Supervisor/Tour Guide
Maureen Walsh Volunteer
Matthew Watson Volunteer
Marguerite Weibel Volunteer
Anne Wilcheck Volunteer
Chunli Yang Volunteer
Chris Younkin Tour Guide

Many thanks to all who participated,

Damon E. Jaggars
Vice Provost and Director of University Libraries

[NOTE: We checked and double checked our list of contributors; but with such a long list, it is possible that we missed someone. If so, please let me know, so we can correct the omission and celebrate all who participated.]

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