From the Dean

By Damon E. Jaggars, Vice-Provost & Dean of The Ohio State University Libraries


IFLA World Library and Information Congress A Huge Success

115. That is the number of Ohio State University Libraries faculty, staff and retirees who participated in making the 2016 IFLA World Library and Information Congress the tremendous success that it was.  Director Emeritus Carol Pitts Diedrichs and Columbus Metropolitan Library (CML) CEO Patrick Lozinski co-chaired the national committee and led the local planning team that included Quanetta Batts, Lisa Carter and Lisa Patton-Glinski from the Libraries and Gregg Dodd and Wendy Ramsey from CML. Dozens of others from the Libraries, CML and other libraries from across Ohio contributed their time as volunteers, volunteer supervisors and tour guides. Our own Wes Boomgaarden served as volunteer coordinator, deftly organizing hundreds of volunteers from across the region and the state.

We also recogIFLA-2016-Logonize the critical contributions from our partners at OCLC, who not only provided generous financial support but also hosted several workshops and events at their headquarters in Dublin and served on the national committee and as volunteers during the congress. Jim Neal, University Librarian Emeritus from Columbia University (and President-Elect of the American Library Association), led the effort to raise over $410,000 in travel grants that enabled nearly 200 international and domestic librarians to attend the congress. We should also acknowledge the efforts of the IFLA staff and K.I.T., the event management group that provided logistical support. And finally, we thank Donna Sheeder, IFLA President, and Gerald Leitner, IFLA Secretary General, for their ongoing trust and support.

But, back to the 115. That number represents an extraordinary level of commitment and effort from the University Libraries organization – from all of you. Thank you for your willingness to pitch in to put on a meaningful, memorable congress and to show Ohio State (and Columbus) in the best possible light.

Speaking of light, let’s shine a little on all of our colleagues who contributed to this important success…

Name Role
Larry Allen Logistics Team
Quanetta Batts Local Planning Team
Zaineb Bayahy Volunteer
Sue Beck Volunteer/Tour Guide
Beth Black Volunteer Supervisor
Wes Boomgaarden Volunteer Coordinator
Morag Boyd Volunteer
Corazon Britton Volunteer
Hilary Bussell Volunteer
Lisa Carter Local Planning Team
Amy Chalmers Tour Guide
Sherab Chen Volunteer Supervisor
Calvin Cleary Volunteer
Autumn Clipner Volunteer
Susan Collins Volunteer
Tschera Connell Volunteer
Nena Couch Tour Guide
Missy Creed Volunteer
Ann Marie Davis Volunteer
Rachel Deavers Volunteer/Tour Guide
John Dewees Volunteer
Jose Diaz Volunteer Supervisor
Carol Pitts Diedrichs National Committee Co-Chair
Florian Diekmann Volunteer Supervisor
Danny Dotson Volunteer
Magda El-Sherbini Volunteer Supervisor
Sandra Enimil Volunteer Supervisor
Pamela Espinosa de los Monteros Volunteer
Marcela Estevez Volunteer
Anne Fields Volunteer
Anita Foster Volunteer
Ashley Foster Volunteer
Tina Franks Volunteer Supervisor
Emily Glenn Volunteer
Karen Glenn Volunteer
Brenda Goodwin Volunteer
Kathleen Goodyear Volunteer
John Hager Volunteer
Susan Hatten Tour Guide
Jen Henman Volunteer
Julia Higgins Volunteer
Yuimi Hlasten Volunteer
David Holbrook Logistics Team
Amy Hwang Volunteer
Debra Jackson Volunteer
Gay Jackson Tour Guide
Pasha Johnson Volunteer/Tour Guide
Beth Kattelman Volunteer
Laura Kissel Volunteer
Reba Kocher Tour Guide
Vanessa Kraps Volunteer Supervisor
Tara Kreider Tour Guide
Jennifer Kuehn Volunteer
Natalie Kupferberg Volunteer
Bruce Leach Volunteer
Brian Leaf Volunteer
Jian Lee Volunteer
Ann Lennon Volunteer/Workshop Coordinator
Brent Lewis Logistics Team
Guoqing Li Volunteer/Tour Guide
Susan Liberator Workshop Coordinator
David Lincove Volunteer
Meris Mandernach Volunteer
Tony Maniaci Volunteer
Predrag Matejic Tour Guide
Jan Maxwell Volunteer
Kaelyn McAdams Tour Guide
Pam McClung Logistics Team
Caitlin McGurk Tour Guide/Workshop Coordinator
Darnelle Melvin Volunteer
Brian Miller Volunteer
Ashleigh Minor Volunteer
Christina Moore Volunteer
Mark Moziejko Logistics Team
Sarah Murphy Volunteer Supervisor
Shannon Niemeyer Volunteer
Dan Noonan Volunteer
Jarod Ogier Volunteer
Aaron Olivera Volunteer
Tracey Overbey Volunteer
Lisa Patton-Glinski Local Planning Team
Lauren Paulauskas Volunteer
Joe Payne Volunteer
Wendy Pflug Workshop Coordinator
Amy Pickenpaugh Volunteer
Ed Plunkett Volunteer
Cynthia Preston Volunteer
Cate Putirskis Volunteer
Terry Reese Volunteer
JR Rinehart Logistics Team
Amanda Rinehart Volunteer Supervisor
Jenny Robb Workshop Coordinator
Josh Sadvari Tour Guide
Jennier Schnabel Volunteer
Mary Scott Volunteer
Susan Scott Volunteer Supervisor
Marilyn Scott Workshop Coordinator
Sanghee Seo Volunteer
Ruth Sesco Volunteer Supervisor
Emily Sferra Volunteer
Emily Shaw Volunteer
Gene Springs Volunteer
Rocki Strader Volunteer
Karla Strieb Volunteer
Belle Teesdale Tour Guide
Camila Tessler Volunteer
Clint Tomlinson Volunteer
Kaylie Vermillion Volunteer
Patrick Visel Volunteer Supervisor/Tour Guide
Maureen Walsh Volunteer
Matthew Watson Volunteer
Marguerite Weibel Volunteer
Anne Wilcheck Volunteer
Chunli Yang Volunteer
Chris Younkin Tour Guide

Many thanks to all who participated,

Damon E. Jaggars
Vice Provost and Director of University Libraries

[NOTE: We checked and double checked our list of contributors; but with such a long list, it is possible that we missed someone. If so, please let me know, so we can correct the omission and celebrate all who participated.]

From the Director – March 30, 2015 – Five Reasons You Should Read the New ACRL Information Literacy Framework Document

Guest blog posting by Karen Diaz

If you haven’t heard of the new ACRL Information Literacy Framework Document, now you have. If you haven’t read the document, I’d like to convince you to do so. It’s a document that holds potential for lending vocabulary and context to so many discussions we hold across the library from our strategic plan to our service points, and from our campus engagements to our spaces. And if that’s not enough to convince you to read it, here are five more reasons.

  1. It is a foundational professional document for all academic librarians

Large academic libraries such as ours are complex, but all academic libraries share some underpinnings. Certainly the library is about acquiring, organizing, housing, and making content (both print and digital) accessible to our campus community. In doing this we have collective expertise in at least part of the information landscape, and thus in a sense, information literacy is the “curriculum” of the libraries. While each of us has varying knowledge of Ranganathan and Dewey; MARC records and LC call numbers; intranets and Google; digitization and preservation, this document addresses the “foundational ideas about that [larger information] ecosystem” which is ever-changing and ever-evolving, and in which our libraries participate.

Continue reading

From the Director – March 16, 2015 – ARL’s Strategic Thinking and Design Initiative

During much of my ARL presidential year, the Association was engaged in a strategic thinking and design imitative which moved very far away from traditional strategic planning. ARL recently released the 72 page report and outcomes from that year long process. Here is the background from the announcement of the report release:

Fueled by the deep desire of the ARL membership to rise up to the challenges facing higher education in the 21st century, the Association engaged in this unprecedented project to reimagine the future of the research library and reshape its organization to help bring that future into being. The report includes a detailed description of the innovative process as well as the Framework and the System of Action that emerged from the process.

Continue reading

From the Director – March 3, 2015 – Leadership Transition

Dear Library Faculty and Staff

It is with very mixed emotions that I have informed Provost Steinmetz of my intention to step down as Vice Provost and Director of University Libraries on January 31, 2016.

It has been my greatest honor and privilege to serve as your Director for the last 5 years and as your colleague for 21 years. In January 2010, I returned to The Ohio State University Libraries to my dream job. When I first came to OSU as a 29-year-old, I could never have imagined that I would someday lead OSU Libraries. In fact, I thought I would spend a few brief years in Ohio advancing my career, and then return to a next job back in the south (at least that is what I told my family who couldn’t imagine me living among the “Yankees”). But I fell in love with Ohio and Ohio State and I also fell in love with a Cincinnati native, my husband, Frank. Having known from a very early age that I wanted to be a librarian, I have had a much accelerated career. My administrative career now spans 33 years. As a result, I would like to begin another phase of my professional life.

Once I retire at the end of January, I will have the usual separation period and then return to complete work as the co-chair of the IFLA 2016 National Committee. Following that Congress in Columbus in August 2016, I will conclude my time at OSU but continue my professional involvement in libraries in other ways. Those changes will also afford me the opportunity after 20 years of marriage to finally live with my husband full-time in our home in Scottsdale, AZ.

There will be time over the coming months to talk about how much my time at OSU has meant to me and how I feel about the work we have done together. Together we have created a library system that is the pride of the University. Each of you, and your predecessors, have defined and built a library with an abiding culture of service, unequalled professionalism, and an unrelenting quest for excellence. During this period, I, and I hope each of you, will continue to move full speed ahead on achieving the goals we have set. With your support, the next Vice Provost and Director of University Libraries will lead the Libraries to even greater success.

The Provost will soon be appointing a search committee to begin the process of recruitment. My announcement now is intended to provide ample time for a good transition.



From the Director – February 16, 2015 – Odds and Ends

Promises and Pitfalls of Online Learning

This article by William G. Bowen (president emeritus of the Mellon Foundation and the founding chairman of Ithaka/JSTOR) appeared in late 2013 in EDUCAUSE Review. He has three reminders that I think are still relevant today:

  • These are early days
  • Context matters
  • Ideological assumptions can be limiting

He goes on to discuss some very insightful propositions—a number of which are particularly relevant to us at Ohio State:

  • We need to distinguish among target populations
  • We must focus self-consciously, and relentlessly on controlling educational costs

Continue reading

From the Director – February 2, 2015 – E-Books by Subscription

Is there a Netflix or Spotify for libraries? There have been a number of forays into this arena – some now defunct and others still trying to make a go of it. At the end of the day, any of these services will ultimately live or die by the amount of content they can provide. Many of you may already have stopped “buying” music and instead use Pandora or Spotify for your musical needs. That day might be close for books. Here are some of the current offerings and articles about them:

Scribd E-Book Subscription Service and

Scribd launched in 2007 as a document sharing service but branched into e-books in 2014.

Continue reading

From the Director – January 19, 2015 – Textbooks and Affordability

Trying to find ways to make college more affordable is an important task for everyone at the University. The Libraries and the Office of Distance Education and e-Learning have been working together to advance this issue. One important step is to help teaching faculty understand the issue and the options which are available to them related to new kinds of textbooks, in particular open educational resources which are freely available.

Continue reading

From the Director – January 5, 2015 – Odds and Ends

Impact of Research from CIC Institutions

Last fall, the CIC circulated a report on “research funding and economic impact of CIC universities.”   Specifically, it examined the impact of CIC federal research dollars received by eight of the CIC universities. Beyond award totals ($3.5 billion), this report followed the dollars to ascertain the impact on the regional and national economy (employment, procurement, etc.).

Continue reading

From the Director – December 8, 2014 – OCLC Global Council

Several weeks ago, I attended the November meeting of OCLC’s Global Council. I serve as an elected member representative of the OCLC cooperative from the Americas Region. What follows is the official summary of the meeting provided by George Needham from OCLC. It’s a very good summary of the council and its work.


OCLC Global Council met in Dublin, Ohio, from November 10 to 12, 2014. Global Council is OCLC’s only structure elected directly by members from around the world. As such, it’s the voice of the membership. The Council is composed of 48 delegates and three officers. The delegates have four primary responsibilities: to elect six of the OCLC trustees; to approve or reject any changes to the cooperative’s foundation documents; to provide OCLC with input from the field on its directions; and to act as a conduit of communications between the members and the Board and staff. The last two roles were most in evidence at this meeting.

After morning meetings of the Communications Committee, the Executive Committee, the Regional Council caucuses, and a New Delegate Orientation session, Barbara Preece, 2014-2015 President of Global Council, opened the meeting by welcoming all attending. Council then recognized and honored Glenn Patton on his pending retirement, noting his achievements on behalf of libraries throughout his long career with OCLC.

Next, Sandy Yee, Chair of the OCLC Board of Trustees, introduced four new trustees, and saluted the departing trustees. A large number of Trustees attended the opening session and stayed for all or part of the rest of the Council meeting.

Skip Prichard, OCLC’s President and CEO, focused on the variance between public perceptions of OCLC as gleaned on his listening tour and how OCLC looks from the inside. He also discussed many of the accomplishments of OCLC staff and members over the past few months, including the transition of thousands of libraries to WorldShare Resource Sharing.

Rick Schwieterman, OCLC’s Executive Vice President and Chief Financial Officer, gave a succinct summary of OCLC’s finances, sharing FY 2014 results, the geographic sources of OCLC revenue, and the ways OCLC invests its revenue, including research and development.

Each of the Regional Council Chairs provided synopses of their activities since April. Wilbur Stolt presented a report on activities in the Americas Regional Council at the ALA meeting, and plans for the annual meeting in Chicago in January. Poul Erlandsen discussed plans for the upcoming Europe, the Middle East and Africa (EMEA) members meeting in Italy, and Srichan Chancheewa reviewed the recent Asia Pacific Regional Council members meeting in South Korea. All three Regional Council chairs discussed how OCLC is perceived by their delegations. Cendrella Habre and Bert Looper reported on the two Council task forces, Non-Latin Character Sets and Museums, Archives and Libraries respectively. Retiring OCLC Trustee Kathleen Imhoff closed the session with a report from the Membership Committee.

The agenda for Tuesday and Wednesday’s sessions was built on the three Timely Topics that Council discussed in April 2014:

  • The future of the bibliographic database
  • OCLC as a cooperative
  • What keeps you awake at night?


From the discussions in April, three themes emerged that were to be addressed at this meeting.

Tuesday morning, Lorcan Dempsey, Vice President for Research and Chief Strategist, and Eric van Lubeek, Vice President and Managing Director for EMEA and Asia Pacific, talked about “OCLC’s Present and Future Business.” Lorcan examined the four lines of business and the strategy behind our products, while Eric addressed the challenges and opportunities in working at regional and national levels to create strong partnerships and a truly global organization.

That afternoon, Chip Nilges, Vice President for Business Development, and three of his team members talked about “How OCLC Services Improve and Expedite Library Workflows.” Suzanne Kemperman talked about the move from print materials to electronic resources. Ted Fons addressed data quality and the value add of OCLC processes, and Doug Loynes discussed the variety of partnerships in which OCLC operates.

Following both the morning and afternoon presentations, the Council broke into small groups to further explore these topics. Delegates were joined by OCLC Trustees and staff, and the summaries of these discussions will be shared in the weeks to come.

On Wednesday morning, the theme was “OCLC as a Cooperative.” Jim Michalko, Vice President for the Research Library Partnership, gave an overview of OCLC Research. He discussed the variety of topics the Research team has tackled, how they decide what to undertake, and the importance of showing the impact of the research for libraries and for OCLC. George Needham, Vice President for Global and Regional Councils, provided examples of ways in which OCLC behaves as a cooperative (ways which would not be supported in a for-profit venture) such as OCLC Research, advocacy projects like Geek the Library and WebJunction, and the IFLA/OCLC Fellows Program.

For the final small group discussion, delegates discussed what OCLC staff should learn from the Council meeting, and how they, as delegates, could serve as better conduits of information between their colleagues and OCLC.

In the final business session, Anja Smit, the Vice President/President-Elect of Council, reported on the meeting the Finance Committee had held earlier on Wednesday, and Anne Prestamo, the Immediate Past President, called for nominations for next year’s Council Vice President/President-Elect and Board of Trustees opening. Council will elect a trustee to succeed Brian Schottlaender at its April meeting.

As the final item of business, the delegates did a quick evaluation of the meeting. The evaluation indicated that the delegates have attained a high level of understanding of OCLC’s work and its public purpose, and that they have confidence in their ability to discuss these topics with their colleagues.

Global Council will convene again April 20-22, 2015, in Dublin, Ohio.

From the Director – November 24, 2014 – Fun Stuff

As you read this posting, you will find me in Arizona for the Thanksgiving holiday. I’m pretty sure that I’m likely to be much warmer than if I had stayed in Ohio! In that vein, I thought we should celebrate with a posting that is simply fun stuff. So enjoy a few that tickled my fancy.

What Would They Read: Recommendations for The Big Bang Theory Characters

I’m a huge fan of The Big Bang Theory. Some of the bits about the academic world definitely make me smile. So if you too are a fan, you might enjoy these two postings.

And I was also a big fan of The 70s Show – probably because it reminded me so much of my high school years – the hair styles, the clothes etc.

Weird Records from the Depths of the Archives

17 Problems Only Book Lovers Will Understand

6 Best Google Maps Games

100 top inventions that changed our life from the past century

Librarians and Libraries in Comic Books

28 Beautiful Quotes about Libraries

What happens Online in 60 Seconds?