Do you have an idea about a potential new service that might benefit our student, faculty, or community users? Or maybe you have an idea for a process change that might improve efficiency or effectiveness in some part of our organization. Or maybe you have a suggestion about how we might better live our collective values or work more productively as a learning organization.

If any of these scenarios resonate with you, I invite you to share your ideas by posting a topic on User Response, our new idea management platform. All University Libraries’ faculty, staff, and student employees can participate; and we encourage you to engage by submitting your work-related ideas or providing feedback on ideas shared by your colleagues. You can post new topics for discussion, provide comments and ask questions about topics posted by others, and even vote to support ideas you think the organization should prioritize for action.

Our first post suggesting that the Libraries develop a more sophisticated mobile app, submitted by Jessica Ware last week, has generated some interesting discussion about our broader mobile strategy. Log-in to view Jessica’s idea and add your comment or vote.

If you are interested in joining the conversation, follow these steps to activate your account:

  1. Go to the login page at:
  2. Click “forgot my password”.
  3. Enter your OSU email address.
  4. You will receive a system generated email within a few seconds with instructions about how to reset your password. The email will come from Please keep in mind that this password is unique and should not be the same as your OSU password.

Once you set your password, you’ll be able to join the discussion by adding new topics and commenting on others’ posts.

User Response is just one of the ways we hope to support two of our strategic directions: Model Excellence and Invest in People. Building an organization-wide culture of leadership, risk-taking, and accountability starts with all of us, no matter where we work in the Libraries, feeling empowered to share our ideas about how to improve our organization and trusting that our input is valued.

Come join the conversation!

Damon E. Jaggars
Vice Provost and Director of University Libraries