Edu Resources Prog Asst
1858 Neil Ave Mall Columbus, OH 43210
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Zane makes decisions that help OSU Libraries advance the University's priorities around reducing the costs of textbooks for students as well as open educational resources and OhioLINK activities, which provide discounted textbook access. He serves as lead contact for the Course Reserve Program for OSU Libraries and related activities and projects. He oversees the Thompson Library Course Reserves area and has daily direct communication with patrons and faculty. He works at the Thompson Library Circulation desk to provide exceptional public service to all patrons and ensure compliance with policies and procedures. He serves as the resource point for the Libraries patron appeal process and makes independent decisions about patron fines as they apply to policy and procedure. He provides rush digital reformatting for Special Collections materials. He provides support for other Circulation Operations and resolves problems.