I forgot my ILLiad password. How do I reset it?
If you forgot your ILLiad password, you can have it reset and an email sent to you with login information.
I think I already have an ILLiad account, but can't remember my username. What should I do?
If you forgot your ILLiad username, contact us at 614-292-9077 or email@example.com. Please do not create an additional ILLiad account.
How can I change the contact information attached to my ILLiad account?
To update your ILLiad contact information (e.g. phone #, email address), log in to your ILLiad account and use the "Change User Info" link.
I tried to register for an ILLiad account (or log into my existing account), but it's not working. What am I doing wrong?
If you are not able to register or log in, you might be a new or former student/employee of the university, have been blocked due to extremely overdue items, or owe more than $50 in library fines. Contact us at 614-292-9077 or firstname.lastname@example.org for more information.
As disabled user at Ohio State, what should I if I need assistance with ILLiad or interlibrary service requests?
Please contact Student Life Disability Services for assistance with our services.
Can OSU alumni or courtesy card holders use ILLiad?
Please visit your local public library for service. Residents of Ohio can use the Columbus Metropolitan Library’s ILLiad service.