Services
The Libraries’ IT Division provides the following services:
| Offering | Service |
|---|---|
| Accounts & Access | Active Directory |
| Accounts & Access | CarmenWiki |
| Accounts & Access | Content Management Systems |
| Accounts & Access | Electronic Resources |
| Accounts & Access | File Shares/Drive Mappings (H:\ J:\) |
| Accounts & Access | Off-Campus Access |
| Accounts & Access | Ohio State Authentication (name.n) |
| Accounts & Access | Sierra Account |
| Accounts & Access | Specific App Authorization: Doc Reg, Rooms, Hours, etc. |
| Accounts & Access | Tokens |
| Applications & Systems | see Application Portfolio |
| Desktop Support | Computer/Laptop/Mobile Device |
| Desktop Support | Devices/Peripherals |
| Desktop Support | File Shares/Drive Mappings (H:\ J:\) |
| Desktop Support | Monitor |
| Desktop Support | Printer in My Office |
| Desktop Support | Public Printer |
| Desktop Support | Software (Adobe, Office, etc.) |
| Desktop Support | Support |
| Digital Initiatives | Archival Description Management System |
| Digital Initiatives | Digital Exhibits |
| Digital Initiatives | Web Archiving |
| Discovery & Integrated Library Systems | Catalog (WebPac) |
| Discovery & Integrated Library Systems | Connexion |
| Discovery & Integrated Library Systems | Finding Aids |
| Discovery & Integrated Library Systems | HathiTrust/Google Books |
| Discovery & Integrated Library Systems | Image Collections |
| Discovery & Integrated Library Systems | Knowledge Bank Institutional Repository |
| Discovery & Integrated Library Systems | Library Databases (EBSCO, etc) |
| Discovery & Integrated Library Systems | Mobile Catalog on The Ohio State App |
| Discovery & Integrated Library Systems | Sierra |
| Discovery & Integrated Library Systems | WorldCat@OSU |
| Messaging & Collaboration | CarmenWiki |
| Messaging & Collaboration | Email/Calendar |
| Messaging & Collaboration | Presentation Support |
| Messaging & Collaboration | Staff Intranet |
| Security | Security Help |
| Security | Security Policies and Guidelines |
| Services | Application Development |
| Services | Business Process Analysis |
| Services | Content Strategy |
| Services | Product Evaluation |
| Services | Project Management |
| Services | Technical Consultation |
| Services | Usability/User Experience |
| Services | Website Design |
| Services | Workflow Automation |
| Storage | Backup/Restore |
| Storage | Master Object Repository |
| Storage | Document Registry |
| Storage | File Shares/Drive Mappings (H:\ J:\) |
| Storage | OCIO Web Hosting |
| Training & Documentation | One-on-One Support |
| Training & Documentation | Policies and Guidelines |
| Training & Documentation | Sierra Central |
| Training & Documentation | WordPress Basics Videos |
| Websites | library.osu.edu Content Management System (Silverstripe) |
| Websites | Websites (WordPress) |
1/14/2016
