Office of the
Chief Information


MS Exchange Online is Coming


Dear Colleagues,

In the upcoming months, Ohio State will migrate our email accounts from local servers to Exchange Online from Microsoft. This will increase email storage, simplify integration with other MS Office services and improve stewardship of our resources by leveraging the high-quality cloud services that are now available.

Your email, calendar items, contacts, tasks and notes will be migrated to the cloud after 6pm on Tuesday, July 10. Please close your Outlook and Skype for Business/Lync clients by 6pm on July 10. After migration, we will send a follow-up email to confirm your account was migrated to Exchange Online successfully.

Because email accounts will be migrated in nightly batches, if you access other calendars and email accounts (in addition to your primary lastname.# account), you may notice a temporary disruption in permissions. Any interruption will be temporary and will only occur if some accounts that you access have been migrated online, and others have yet to be migrated. To help you prepare, an Exchange migration checklist and additional Skype tips are available online.

Your Outlook client or device should automatically reconfigure after your migration. If it did not reconfigure, be sure that you are using a supported client and/or mobile application. You can check Microsoft’s online system requirements for Office. These requirements also apply to Exchange Online.

If you have additional questions, please contact the OCIO IT Service Desk via online OCIO Self Service, or by phone at 614-688-4357 (HELP).

Thank you for your patience as we make this change to improve our email service!

Thank you,
OCIO Exchange Online Migration Team

 OCIO Self Service



Office of the
Chief Information Officer

OCIO IT Service Desk | Locations | 614-688-4357| TDD: 614-688-8743 |

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