Library Services During COVID-19

Updated May 29, 2020 

In an effort to keep our communities safe and following university coronavirus (COVID-19) protocols, University Libraries has closed all facilities and moved to a virtual services model. Our extensive collection of digital materials remains available, and the majority of library services are accessible remotely. For answers to common questions regarding borrowed materials, circulation and more, please visit our FAQ page.



Phone services are available by calling 614-292-6785 during the following hours:

Sunday: 2 - 6 p.m. EST
Monday - Friday: 9 a.m. - 5 p.m. EST
Saturday: 2 - 6 p.m. EST


Live chat is available during the following hours:

Sunday: Offline
Monday - Friday: 9 a.m. - 5 p.m. EST
Saturday: Offline


If phone services and live chat are not available, please use the "Contact Us" form and a University Libraries team member will respond to your question shortly. 

Online Resources 


University Libraries provides access to a wealth of virtual resources including journals, eBooks, articles and more. Use Discover to search all virtual Libraries content.

Research Databases 

A searchable list of databases containing scholarly articles, many of which may be available as full-text. Additional full-text resources will be found under many of the subjects or formats listed.

Subject and Course Guides 

Guides containing recommended library resources and services by academic subject.

Affordable Course Materials

A comprehensive guide created by the Teaching & Learning department to help instructors find affordable, virtual course materials.

Selections from University Libraries Special Collections

Materials from our Special Collections, digitized and made available online.

Online Journals and eBooks List 

Locate a specific online journal or eBook title, browse a list of online journals or eBooks or identify online journals or eBook titles by subject.

Knowledge Bank

The Knowledge Bank provides a permanent online home for the scholarly output of the university, including articles, journals, presentations, reports, audio/video content and more. Materials made open by The Ohio State University Press can also be accessed here.

Borrowed Materials  

Please renew your items online by logging into My Libraries Account, whether they are local or borrowed via interlibrary loan. In any case, you won't be penalized for late returns. Account holds for patrons with library fines have been removed to allow registration for classes. Please email if you experience any issues or have additional questions. 

Course Reserves 

Access to physical course reserves is suspended. 

University Libraries is eager to assist you with your eResource needs. Please contact Zane Smith directly with questions. 

Interlibrary Services 

Scholarly articles and chapter PDFs for Ohio State and non-Ohio State collections can be requested through Article Express. Delivery of physical items is currently suspended.

Knowledge Bank and Publishing Services 

The Ohio State University Libraries Publishing Program and Knowledge Bank services remain available and are open for business virtually. Please reach out to us via email at with questions, consulting needs, to set up a meeting or for information about making your work openly available via the Knowledge Bank.  

The Ohio State University Press

The Ohio State University Press has opened access to all scholarly monographs, its six scholarly journals and its Language Files linguistics textbook. The monographs and Language Files will be open and free to use through the Knowledge Bank.

Special Collections  

Onsite access to special collections is not available at this time. Visit our “Ask Us” page to schedule a virtual consultation or request electronic resources.  

HathiTrust Emergency Temporary Access Service

HathiTrust has opened emergency temporary access to copyrighted material in their digital library to member institutions with copies of those items in their physical collections.

Books available through HathiTrust which are also in The Ohio State University Libraries collections have been made available online without the additional step of requesting a digital scan. This action from HathiTrust allows digital access to nearly two million volumes corresponding to print collections at Ohio State. Click here for additional information.