MONTHLY REPORT -- January 2000
The department performed normal activities reflected in the Established Responsibilities.
Established Responsibilities
ACCOUNTING
Process non-problem unit order invoices within 7 days of receipt
Batch process invoices for payment at least 3 times a week
Review and mail checks within 2 days of receipt
Produce, review, and distribute Accounting Reports twice a month
Review and reconcile FAS reports within 3 weeks of receipt
Review statements and resolve invoicing problems monthly
DOCUMENTATION & TRAINING
AUTOMATION & PROJECTS
Highlights of January 2000
Janie McIntyre began work in TSAA. By the end of the month she was updating the TS web site pages, checking url links, improving the web site index, helping answer phones for TSAA and assisting SER with serial checkin.
The first week of the month we discovered that OCLC had changed the CJK cataloging module without specific prior notice and CAT grad students couldn't access the new version on the existing pcs in that dept. Deb assisted IT staff with installation of four new NT pcs to accomodate the new software. Later in the month, several crashes on these machines suggested there might be problems to work out before NT machines and software is loaded more widely in the Libraries. Deb continues to work with IT on testing these ideas.
Deb was asked to be a member of the Campus Campaign library committee and a review group looking at the supply operation in the libraries.
Deb got Beth Russell, new Special Collections Cataloging Dept head started on her Novell account. She also provided Hee Sook Shin, the new Non Western Cataloging Coordinator with some limited access to our online systems.
Lisa also provided orientation assistance to Beth Russell, especially in relationship to Felix. Lisa hopes to include this information in a new employee packet of training in the future. She discussed SCC statistics with Beth and handled their report for January.
Lisa prepared and gave a workshop on Eudora 4.x for TS staff. She was expanding this training to give to a larger OSUL audience when IT decided to pull Eudora 4.x from use. She helped Noelle Lydic with her GOBI workshop as Noelle was shorthanded, operating the PC and assisting with questions. She also presented a student employee training session this month. Lisa was called for 3 more days of jury duty late in January.
Ellen is finding the IDT reports useful in resolving problems before they appear on the FAS reports. In addition, she has established a couple of useful contacts in Accounts Payable and Research Foundation. The woman in RF helped her to finally get copies of the new John Doe orders for our Slavic, Asian and Middle East reading room funds. Ellen reports RF checks are coming in a couple weeks currently, much quicker than in the past.
Kathie is finding use of e-mail Alerts to find pieces waylaid within Tech Services is proving useful in resolving lingering invoices.
Dept heads discussed what phone functions the depts would request as part of the library's phone system improvements. Karen Carroll provided Sheryl with a spread sheet of the current options. Sheryl met with individual dept heads to identify specific line needs and will return TS info to Karen Carroll.
Ellen, Deb and Sheryl attended the first of the Tech Services management improvement workshops.
Sheryl worked with staff in SER, SCC and TSAA on ergonomic issues.
Deb worked with IT and TS depts on resolving CatME problems. It involved our migration to a new version of the software.
Deb gave the first IT Corner presentation at a TS division meeting. She shared a lot of info and answered some questions. This is to be a regular segment of the quarterly meetings.
Deb worked with IT to arrange a test within Tech Services of new NT based machines prior to the planned reghosting of all OSUL machines to NT.
Answer the 292-6314 line for the 3 depts in room 040; forward calls, voice mail & messages
Manage incoming and outgoing daily mail for TS depts
Coordinate supply requests from all TS depts, distribute supplies
Collect & proofread TS staff & student time sheets; deliver to HR
Respond to TS requests for documentation and training
Respond to TS requests for help with PCs, printers & other equipment
Produce & print MOD ORT boolean, print MOD order slips & print claim slips daily
Support other TS depts with regular assistance in various workflows