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Ohio State University logo University Libraries arrow Information Technology Division

IT Service Request Form

Reports are seen by IT staff only during normal business hours (M-F, 8am-5pm)

If you want to request a new AD Account, click HERE (requires staff password).
If you want to request Felix authorization, click HERE.

Required fields are marked with a *

 * Have you contacted your IT Liaison:
 * Name:
 * Email Address:
Send Copy of Message To (give email):
*  Telephone:
 Library Department:
* AD User Name (not password):
Use n/a if you don't have a AD user name
*Machine Name Requiring Service:
             Example: MAI103P1
 Problem Database/E-Journal Title:


If you are requesting this service for someone else, please give us their name and phone:
 Name:  
 Phone:  
 AD User Name:  

Explain the nature of the service request & include exact error message (if applicable):                                           

Describe the impact of the problem:
Cannot work at all on any PC until it is resolved
{If you do not receive a response from IT within 1 Hour call 8-4310; if no answer call the IT/CSS pager, 201-2007}
Cannot do a critical task (e.g. to meet a deadline) until it is resolved
Can do some tasks but not others until it is resolved
Can work but problem is an annoyance
Not really a problem but would be nice if could be done

 Select from the pull-down menu where you would like the question sent:
**Required                                                             

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Columbus, OH
43210-1286

Telephone: (614) 292-6154

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