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Ohio State University logo University Libraries arrow Information Technology Division

IT Feedback Form

Comments about our services are welcomed; please complete the form below to provide feedback about the quality of our service. The completed customer service form will be forwarded to ASD for tabulation on behalf of the Information Technology Division.

Service Requested By:
Date / Time of Service:
Library Location:
Person who provided service:

Service Performed:

Please Provide The Following Important Feedback:
Strongly Disagree Disagree Neutral Agree Strongly Agree N/A
We provided timely service 1 2 3 4 5
We provided appropriate communication about your request 1 2 3 4 5
We acted in a polite and courteous manner 1 2 3 4 5
The actual solution or service supplied was satisfactory 1 2 3 4 5
Overall, our service met your expectations 1 2 3 4 5
* Would you like someone to follow-up with you
Yes No
Your Name: E-mail Address:
Additional Comments:



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