Exciting! New! Navigation Schema!

[Update 2008.12.19: we have made some changes to the navigation. The latest Navigation Schema is here.]

We are happy to present the latest iteration of our effort in redesigning the OSUL website. You can catch up on some of the preliminary steps to design the navigation on a previous blog post, it also talks about the nine page types on the site which will come up a little later.

The site map attempts to be representative of how visitors to our site will navigate from the first layer, the more general choices on the left through the second and third layers, or more specific choices towards the right. Our choices of how to sort the pages were informed heavily by the usability exercises that the Web Usability Committee performed.

There are several ‘stacked’ boxes on the site map with labels like ‘Resource X’ linked from a box labeled ‘Resource’. These denote a page listing all of the instances of a specific page type (see, I told you it would come up!) and then the instance itself. These instances may or may not have dependent pages as well. (It should make sense once you look at the map.)

The first level consists of broad categories of items that will help our visitors find what they need to do. I have tried to describe them below.

  • Find Stuff – This is one of the most important reasons people visit our site. This will contain links to the methods of finding materials, our various collections and exhibits, the subjects, reserves and loan information. This is the the set of tools that patrons will use to find the materials and information that they need. ‘Stuff’ seems very informal, but it is also exactly as vague and non-technical as we need it to be, encompassing all the different modes of information that patrons use.
  • How to Find Stuff – The instruction manual to the tools, this is also a place to highlight our instructional charge as a university library and help us raise the information literacy of our patrons.
  • News & Events – All of the things that are happening in OSUL. Most of these were pretty easy to order.
  • Programs & Projects – Information about the different content-generating and stewardship projects and programs that OSUL is a part of. These are pages describing the programs; the actual content or collections will be found under ‘Find Stuff’.
  • About Us – What website is complete without it. Ours will feature our Locations, our internal Departments, and our Partners, the organizations that we work with, but aren’t necessarily part of the OSUL group, e.g. OhioLink, TELR, the CIC.
  • My Stuff – More stuff. This is the place for users to maintain their catalog account as well as some collections of service links that we will put together. These collections were the result of our usability testing, a heavily requested alternate navigation system.

The benefits are pretty convincing. We’ve readdressed the navigation from a global point of view, so rather than an organic collection of buildings and departments, we are presenting ourselves as The Ohio State University Libraries. This should make it easier for visitors to find what they are looking for, as well as things that they weren’t. The first two levels will be available on every page in the site via some dynamic navigation. This means that most general information is no more than two clicks away from any page on the website. We also think that this will help us promote the services that we have been working so hard to provide in a more efficient manner, allowing our patrons to make more informed decisions in fulfilling their needs and helping the university community appreciate the diversity of services that we offer.

Please take some time and familiarize yourself with this schema, thinking about where your information might fit and what it might be to navigate it as a visitor. We would love to hear what you think.

Posted in -- LIPP Update --, Website Redesign |

7 Responses to Exciting! New! Navigation Schema!

  1. Sarah Murphy says:

    I appreciate the time/effort and thought placed in brainstorming and usability testing the broad categories for the navigation schema – however, I’m not convinced. I’m having difficulty with the term ‘Stuff.’ Yes, it might be a broad category, however, stuff and services will be referred to under these categories. A service, like working with a librarian, really isn’t stuff! The people we are trying to get students and faculty to interact with aren’t stuff. Could another term be vetted? Thank you.

  2. Russell Schelby says:

    Perhaps the Navigation Schema isn’t quite clear, but a listing of Subject Librarians the exception, most of our person-based services are under ‘How to Find Stuff’ or elsewhere on the site.
    We have consistently been looking for a term that can be used other than ‘Stuff’ but we haven’t found one that would better convey the navigational concept to the user. Suggestions have always been welcome, but not forthcoming.

  3. Sarah Murphy says:

    I suggest just using the word ‘Help’ rather than ‘How to Find Stuff’

  4. Fred Roecker says:

    Could you add a “Quick Links” drop-down menu so users could access highly desired “stuff” quickly? Should include frequently-requested links such as: Find Books, Find Articles, Library Hours, Library Staff, Request Items (Article Express and ILS), Library Map, Reserves, Resources by Subject (Gateway to Info), Help, etc. Although these links might appear in the “My Stuff” and in other areas, visitors would be able to save time with a single obvious place to find high-use info from the opening screen. A drop-down list would not require much space either.

  5. Susan Logan says:

    Will the site provide the user with the option to link directly to some “stuff” that is frequently used but is at the 3rd or 4th level from the opening screen?

  6. Russell Schelby says:

    Fred, Susan,
    in response to our usability testing, we have created three pages under “My Stuff”: “Student Services”, “Faculty Services”, and “Alumni Services”, that should allow us to present the Services that these user groups should need. We are also currently planning on including a search box widget in the header of every page that would behave in a very similar manner to the one on our home page.
    Thanks for your comments!

  7. Amy McCrory says:

    Regarding the “stuff” issue: The “Find Stuff” section (the first explanatory point on the page referenced above) uses the word “materials” twice. This suggests to me that “materials” would be a good word to use on the web page too. Yes, the goal is to encompass services as well as books, journals, etc., but for library users, the point of accessing our services is, ultimately, to find the _materials_ they need. Our students, faculty, and staff are capable of grasping this concept.

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