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Reading w/Dan: Media Preservation and Digitization Principles

Media Preservation and Digitization Principle ©2022 by Mike Casey is licensed under a Creative Commons Attribution ShareAlike 4.0 International License (CC-BY-SA 4.0)
Version 1.0 3/17/2022 URI: https://hdl.handle.net/2022/27446

Cover image of "Media Preservation and Digitization Principles"Overview

Mike Casey has assembled an audiovisual media preservation principles, policies and practices guide for Indiana University that can serve as a resource for other institutions regardless of size or type. He notes in the Introduction that, “The time period in which preservation action for media holdings is both possible and feasible is short…They are actively degrading, some catastrophically…subject to rapidly advancing obsolescence that results in the increasing scarcity of playback machines, parts, and expertise, among other issue [and] receive inadequate resources for the preservation tasks needed. This environment of degradation, obsolescence, and insufficient resources is deadly…To respond to the[se] issues…a set of general principles is needed to guide the development and implementation of preservation strategies and policies so that efficient, accurate, sustainable, and enduring work is supported.” He further suggests that principles are not enough to accomplish the task of preservation, “They must give rise to policies that determine actions to be taken in particular situations. Policies are enacted using specific practices. This gives us what we might call the three P’s of preservation planning and performance: principles, policies, and practices.” He splits the document into first or foundational principles,program-level guiding media preservation principles, and media digitization principles.

With the potential soon to re-engage in our audiovisual media preservation program at The Ohio State University Libraries, I would suggest this is a timely and fundamental read for all of those involved in media preservation from curatorial to technical services to information technology personnel, as well as University Libraries leadership.

First Principles

The first principles set a foundational understanding for the ensuing principles and are derived from basic tenet of the archival profession.

  • First Principle A. Inherent Value: Time-based media content has inherent value as a primary information source for future uses.
  • First Principle B. Protecting value: Recordings that are considered valuable must be protected from loss.
  • First Principle C. Separation of Content from the Carrier: The content captured on a media recording via the recording process, not the carrier or the physical object itself, is the most valuable target for preservation

Program-Level Guiding Media Preservation Principles

Mr. Casey then sets out twelve guiding principles, arranged by title of the principle, which is followed by the statement of the principle and discussion of the principle. This may be followed by policies emerging from the principle, along with practices emerging from a policy and specific examples are identified. For my discussion, I am only including the “principles”.

  • Principle 1: Taking Action
    • “Active degradation and the rapidly advancing obsolescence of audio and video recordings require immediate, and ongoing, preservation action…Audio and video content may be lost if action is not taken now…Note that perfection may be virtually impossible to achieve…those engaged in preserving audio and video may not have the resources to collect and/or generate as much metadata as they would like. Again, this does not necessarily preclude undertaking solid preservation work…”
  • Principle 2: Long Time Horizon
    • “Media preservation requires a commitment to the long-term…long-term preservation is not a one-time endeavor, but an ongoing set of strategies actively applied throughout a preservation system over a very long period of time.”
  • Principle 3: Timeliness
    • “Media preservation requires timely intervention.”
  • Principle 4: Priority
    • “Media preservation actions are taken in order of priority…If the principle of timeliness suggests when an action (such as digitization) should take place with a group of recordings, then priority provides the criteria by which the specific time to take action is calculated…Assessment of value, combined with evaluation of condition and analysis of obsolescence”
  • Principle 5: Primacy of the Unique and Original
    • “Unique and/or original items receive highest priority.”
  • Principle 6: Digitize or Transfer Once
    • “Due to time and resource constraints, and the very large number of recordings in need of preservation, it is highly desirable to digitize analog recordings or transfer physical digital recordings to digital files just once.”
  • Principle 7: Accuracy, Faithful Reproduction, and Integrity
    • “The products of preservation work must be as accurate as possible, representing the source recordings faithfully and with the highest level of integrity.”
  • Principle 8: Standards and Best Practices
    • “Standards and best practices help media preservation programs ensure that preservation work is high quality, sustainable, interoperable, accurate, and consistent.
    • I personally prefer the notion of “good enough” practices, as best practices are subjective, nor necessarily codified or agreed upon. Especially with limited human and fiscal resources, we do what we can do , which can be good if not necessarily the best.
    • I particularly liked the inclusion of Policy 8.2, which states the requirement for “Written documentation of the choices made along with appropriate reasoning is provided when preservation decisions, services, workflows, and procedures deviate from, or do not make use of, standards and best practices.”
  • Principle 9: Preservation and Access
    • “Preservation and access are interdependent and equally important for media collections with value for future use.”
    • I would suggest this principle should actually be part of the First Principles, possibly even the number one principle. If there is no intent or ability to provide access, what is the point of preservation?
  • Principle 10: Knowledge and Expertise
    • “Successful media preservation requires knowledge and expertise from a range of disciplines.”
  • Principle 11: Efficiency
    • “Due to time and resource constraints, media preservation actions must be delivered as efficiently as possible.”
    • This principle is near and dear to my heart, in light of the work we have been doing at Ohio State in regards to documenting our workflows to gain a better understanding of what we do and how we do it, with the intent of improving and creating more efficient and transparent workflows.
  • Principle 12: Redundancy
    • “Managed multiple copies decrease the risk of loss by lessening the dependency on any single copy’

Media Digitization Principles

Mr. Casey finishes up with four additional principles that are more narrowly focused on the digitization of media.

  • Principle 13: Beneficial and Harmful Results
    • “Preservation is best served by weighing the potential benefits of an action against the risk of harm.”
  • Principle 14: Accuracy and Completeness
    • “Many future uses of digitized media recordings require that preservation master files and metadata documents represent source recordings as accurately and completely as possible.”
  • Principle 15: Arbitrary Judgment Calls
    • “Workflow components that rely upon personal opinion or interpretation represent potential weak links in the preservation chain and require mitigation and/or additional analysis and documentation.”
  • Principle 16: Trust
    • “The workflows and equipment used in media digitization operations engaged in preservation work, and the products of these operations, cannot be trusted by themselves to meet established specifications.”

Digital accessibility improvement on the University Libraries’ website

Improving digital accessibility will ensure that all library users are able to access and engage with the digital resources that the University Libraries provide. So Applications Development & Operations (AD&O), is excited to announce digital accessibility improvements to the University Libraries’ website.

After an initial scan of the website’s digital accessibility in August of 2021, Phoebe Kim performed a full manual evaluation during November of 2021, focusing on the framework as opposed to the content.

Starting January of 2022, Phoebe Kim and Henry Kolimba collaborated on improvements to these identified issues, some of which include:

  Low Contrast

  • Why It Matters: Adequate contrast of text is necessary for all users, especially users with low vision.
  • Remediation: Added new styles to increase the contrast between the foreground (text) color and the background color.

Empty Link

  • Why It Matters: If a link contains no text, the function or purpose of the link will not be presented to the user. This can introduce confusion for keyboard and screen reader users.
  • Remediation: Updated the empty link and provided text within the link that describes the functionality and/or target of that link.

Empty Heading:

  • Why It Matters: Some users, especially keyboard and screen reader users, often navigate by heading elements. An empty heading will present no information and may introduce confusion.
  • Remediation: Fixed all headings containing informative content.

Missing form label

  • Why It Matters: If a form control does not have a properly associated text label, the function or purpose of that form control may not be presented to screen reader users. Form labels also provide visible descriptions and larger clickable targets for form controls.
  • Remediation: Ensure the text label for a form control is visible, used the <label> element to associate it with its respective form control. If there was no visible label one of the following remediations has been applied: 1) provided an associated label, 2) added a descriptive title attribute to the form control, 3) referenced the label(s) using aria-labelledby.

 Multiple form labels: 

  • Why It Matters: A form control should have at most one associated label element. If more than one label element is associated with the control, assistive technology may not read the appropriate label. 
  • Remediation: Ensure that at most one label element was associated with the form control. If multiple form labels were necessary, used aria-labelledby.

Broken ARIA reference:

  • Why It Matters: ARIA labels and descriptions will not be presented if the element referenced does not exist on the page.
  • Remediation: Checked and confirmed the element referenced in the aria-labelledby or aria-describedby attribute value was present within the page and presented a proper label or description.

Out of 30 sampled web pages on the university library website, the total number of errors declined from 215 to 40 as well as low contrast issues from 93 to 0.

Regarding the remaining 40 open issues, these were caused by 3rd party add-on code, and we plan to work with 3rd party vendors or find new plug-ins to address these remaining issues.

Accessibility Scan Results – August 2021

August-2022 scan result

 

 

 

 

 

 

Accessibility Scan Results – February 2022

Feb 2022 scan result

New features available in Sierra Release 5.3

The Libraries upgraded to Sierra Release 5.3 on August 5. With this upgrade, some new features are available, along with some reported issues now resolved.  Details by category follow.

New features

General
Cataloging
Circulation
Create Lists

Resolved issues

Acquisitions
Cataloging
Circulation
Create Lists
Electronic Resource Management
Inn-Reach (OhioLINK)
Serials
SierraWeb
WebPAC
Continue reading

Reserve group study rooms with the Ohio State mobile app

Undergraduate Student Government (USG) and OCIO student focus groups have validated that the ability to reserve rooms in Libraries buildings is a valued service and should be made available through the Ohio State app. The Web and Mobile team in OCIO and Application Development & Operations in the Libraries have been collaborating to meet this need by developing a linkage between the Libraries’ Room Reservation System and the mobile app. On August 10, the Ohio State app will enable a feature for reserving group study rooms in Thompson Library, 18th Avenue Library (not including Research Commons), and Biological Sciences/Pharmacy Library. Please direct students to the app to reserve rooms in those buildings. (Instructions: https://library.osu.edu/portal/confluence/display/IH/Reserving+study+rooms+with+the+Ohio+State+app)

AD&O would like to express appreciation to Lila Andersen, the Room Reservation System product owner; Sue Beck, project manager; Chris Bartos, the lead developer on this project; and the OCIO Web and Mobile team.

AD&O 2021Q2

Happy Summer!

Young woman playfully climbing a tree branch.

Applications Development & Operations planned a Quarter of Discovery – a series of major changes to Discover, but mostly changes that aren’t visible to most folks. Before we started that however, we had a few things from the first quarter to wrap up. We did the final tweaks we needed to do to launch the Special Collections Registry updates. We launched the major upgrades for the Digital Collections bulk import functionality.

D2 Cloud

This project moves the Discover application from our existing on-premises VMWare infrastructure to our Amazon Web Services platform. We didn’t take that extra set of plates to the thrift store, but we have been taking the opportunity to consolidate our code, tighten up our indexing, and improve our start-up and logging. It is running great on our test instance and we plan to launch soon. With any luck, you won’t notice a thing!

Discover Subject Guides

We have been developing a Discover search against the titles of our Librarians’ Subject Guides and including them at the top of the search results. This is in testing by our partners and should be ready for Fall Semester.

Digital Accessibility for Discover

We’ve been redesigning the User Experience in Discover for visitors using screen readers. This is still in progress, but we’ve better labeled navigation elements and screen regions so that it is easier to understand where you are and navigate to where you’d like to go next. We’ve also refined the user interface to be better for folks using smaller mobile screens. These are incremental steps in our Digital Accessibility journey, so look forward to seeing more updates about this exciting work.

AWS Migration

Other projects that we’re doing in our on-going cloud infrastructure migration include:

  • Wrapping up our data backup strategy (S3),
  • Making our jump host more secure,
  • Migrating to an improved production cluster,
  • Preparing a gateway server (1web)
  • Designing a implementation of our single-sign-on (Shibboleth)
  • Refining our log monitoring systems for security and performance monitoring

Else

No, not the Ice Princess❄️, the other things we worked on!
Security patches, TX hangs, planning updates to Jira and Confluence, WordPress plugin Updates, accessibility changes in the Catalog, getting ready for adding Room Reservations to OSU Mobile application, lots of security monitoring, risk assessment, php upgrades, hiring committees, and Step3 evaluations!

Changes to ‘My Account’ for the Libraries Catalog starting Monday, May 3

Beginning Monday, May 3, the library catalog will offer a more secure and convenient way for users to access their library account. These changes will ensure greater protection of a user’s private data (names, addresses, materials checked out, fines, etc.), while at the same time, standardizing access with an Ohio State Username (lastname.#@osu.edu) for the majority of library users. 

Screenshot of My Account icon on Ohio State Libraries' site header

My Account icon on Ohio State University Libraries’ site header

Rather than logging in to view your patron account with name and Ohio State ID#, the majority of library users—about 94%—will instead enter an Ohio State Username (lastname.#@osu.edu) and password. This account is managed at the Identity and Access Management site (my.osu.edu) and is the method used for access to similar data-sensitive systems at Ohio State.

Example of other data-sensitive system prompts

Example of other data-sensitive system prompts

A subset of our users who do not have accounts with my.osu.edu (for example: students and employees of technical colleges that are affiliated with our regional library locations) will use an alternative form of authentication. To increase the security standards for all our users, on May 3 this subset will need to create a secure PIN (personal identification number) to access their library account. The PIN must be alpha-numeric and eight (8) characters long. This means the PIN must include a minimum of eight characters and contain a  mix of numbers (0 – 9) and letters (a – z, A – Z). If you fall in this group, you will be prompted to set up your PIN the first time you try to access your account. 

Example of PIN set up prompt. You will receive an email that will include instructions and a link to set up the PIN

Example of PIN set up prompt. After filling in requested fields, you will receive an email that will include instructions and a link to set up the PIN

After setting up your PIN, you will use your university/Ohio State ID and your PIN to access your account in the library catalog.

Updated form to log in to library catalog account

Updated form to log in to library catalog account

Once you log in, you can view the items you have checked out, renew items that are due and place requests for items you wish to have delivered to a more convenient location, such as one of the libraries near you, or even your dorm or office location.

 

Screenshot demonstrating a request being placed for pickup of a book from the library catalog

Screenshot demonstrating a request being placed for pickup of a book from the library catalog

Going forward, when you log into your catalog account, you will be prompted to log in with either your my.osu.edu ID information, or Ohio State number and PIN. Please contact henley.77 (at) osu.edu if you have any questions.

AD&O 2021Q1

AWS

Our ongoing project to migrate our systems to Amazon Web Services (AWS) continues. This quarter we put into place some of the gears and gadgets that make up a server ecosystem: backups, load balancer, centralized logging, a storage gateway, an updated network map, and a Shibboleth server. We spent a good deal of time refining our configuration and deploy techniques for the new systems and were able to move a great deal of our backup and storage to the cloud. We have much of the groundwork laid to begin bringing more applications over; Discover is one, in the second quarter.

SCR2020

sample collection header for the Special Collections Registry, with the Walt Kelly Collection, Collection Summary selected.The Special Collections Registry (SCR) user interface changes have been completed and placed on a demonstration server. A second round of User Experience(UX) confirmed many of our changes and suggest a few more minor ones. We are planning a roll-out and demonstration on April 29, 2021. Some of the changes you’ll see: a tabbed view, fewer navigation groupings, and a search box that performs finds within the frequently expansive Collection Inventory.

DC Imports

Improvements to the Digital Collections (DC) system to bring large numbers of digital items and their metadata into our digital repository. This module that we build several years ago on the original instance has had things added to it, turned off, forgotten… it was not performing as well as we’d like. Now was a good time to restructure the import mechanisms, improve the metadata ‘proofing’ steps, and make the processes more robust. We’re currently testing this and hope to deploy it in April 2021.

Drupal

The Digital Exhibits link from the Experiences section of the libraries' home page.We have been actively maintaining our Drupal site and adding a few new features: allowing staff to expand their job titles into versions more readable than the HR system version and a Digital Exhibits content type. We also pushed the Faculty Publications page which promotes our work, and modified the home page to have an Experiences block.

 

Digital Accessibility

Our team has always been interested in and responsible for Digital Accessibility, but were able to level up our game thanks to newly available University-provided training. The tools and techniques that we learned will allow us to better integrate better design principles into our everyday work that make our services better for everyone.

Patronage

We had some follow-up work on Patronage, our service which pulls data from University HR systems and creates files which can be imported into Sierra to keep our Patron roles current. The WorkDay migration at the beginning of the year prompted some additional changes that we needed to make and surfaced some discussions on the provider side as well. We took the opportunity to simplify the process, solve some outstanding issues, and streamline the overall procedure.

Else

Along with our regular maintenance, upgrade, and troubleshooting work, we

  • Assisted with the Sierra migration to new hardware,
  • Participated in major network hardware upgrade
  • Researched licensing, purchasing agreements, and new software
  • Documented Information System Control Requirements (ISCR) compliance
  • Held group discussions of 12 Factor Applications

Sierra and library catalog will be unavailable on Monday, January 18 from noon – 5pm

In order to finish up some work from the Sierra server update on Monday, January 4, we are scheduled take down Sierra and the library catalog for several hours on Monday, January 18 beginning at 12:00 pm. The campus will be closed to observe Martin Luther King, Jr. Day, so we expect the impact on workflow to be minimal. 

What will be unavailable during the downtime?

  • The OSU Libraries Catalog will be unavailable; patrons should use Discover or the OhioLINK catalog to search for our collections
  • Discover will be missing information about whether a print title is available for checkout or not
  • Patrons will not be able to access their library account, so they can not place holds or renew materials
  • Pickup, courtesy and overdue notices will not be sent
  • Both the Sierra Desktop Application and SierraWeb will not be available to employees

If have any problems following the upgrade, please report them to Hub (go.osu.edu/hub). 

AD&O Fourth Quarter 2020

This final quarter of 2020 was focused on several large projects continuing towards completion. SCR2020 and DC (below) are both expected to be ready for testing and deploy in the next quarter.

The Special Collections Registry refresh (SCR2020) is putting the final polish on the UI changes before enlisting another round of User Experience (UX) testers. Changes include a menu revision and swapping the User Interface framework, which should ease some of the minor-but-annoying problems confronting users.

We’ve been rebuilding the Bulk Import functionality for the Digital Collections (DC) system, improving reliability and making it more clear to the operator how things are progressing as the Metadata Initiatives team populates this registry.

Many groups on campus have been preparing for the WorkDay(WD) transition, and we have a few projects to contribute. We’ve re-fit our PatronLoad system (Patronage) to use the new WD data feeds to populate our list of Patrons in the Sierra catalog. We also created a job aid that transforms Sierra materials invoices into a format that can be imported into WD.

Our migration to a cloud infrastructure has continued as well – deployment workflow details, network and internetwork connections, and refinement of our methods to better align with our ideals of consistency.

We have also been actively honing our information security preparedness, both from actively scanning and patching vulnerabilities, to more long-term efforts of becoming more deliberate in our workflows.

This was also a quarter where we were able to take advantage of virtual conference and training opportunities: Cybersecurity Days, KubeConf, VueConf Toronto, LMSI iii, and certification for Digital Accessibility Manual Training.

There are lots of other things that we did too, like procuring and installing the hardware for the Sierra update, but I’m sure you get the idea by now. 

Application Development & Operations Annual Report: 2020

Ohio State's Oval in WinterIt was a challenging year for everyone. Our team remained on stand-by to assist in the Libraries’ response to the pandemic. At the same time, we were able to achieve significant milestones in the multi-year initiative to expand and refine the Libraries’ digital library functionalities and infrastructure.

The much-needed ability to edit digital objects in bulk was added to Digital Collections, allowing our fantastic partners–the Metadata Initiatives team led by Anna Klose–to complete large-scale metadata updates. The new and improved bulk import is nearly complete and will increase the performance and robustness of this feature, so that the Libraries can make faster inroads into the vast backlog of preservation-ready objects.

We kicked off a project with our product owners in Special Collections—Halle Mares and Susan Liberator–to test and improve the user experience of the Special Collections Registry. The improvements will be packaged up into a new release of SCR in early 2021. Stay tuned!

A few new features were added to Discover as well: “Connect With”, advanced searching, and the ability to get to HathiTrust content directly from within the Discover interface.

2020 was also the year of Workday for Ohio State. We built a new process for exporting orders from Sierra for import into Workday, and we rewrote the Sierra patron load process to pull employee data from Workday, rather than from PeopleSoft.

Members of AD&O were involved in two large initiatives in the Libraries: Digital Preservation & Access workflow analysis and planning for the implementation of a digital accessibility program. In the next 3 years, we will need to invest time in assessing the sites/applications that we support to ensure that they are accessible to all and in compliance with the University’s digital accessibility policy. To assist in this effort, AD&O’s Phoebe Kim completed training and was certified as an OSU-approved accessibility tester.

A good portion of what we do happens behind-the-scenes (maintaining servers, watching out for security vulnerabilities, upgrading software, trouble-shooting problems, etc.).  AD&O in fact placed a high priority this year on building out our cloud infrastructure on Amazon Web Services. Cloud computing requires new technologies and new skills and after a lot of learning and hard work, we can celebrate that the Libraries website (Drupal), WordPress sites, Room Reservation System, and Special Collections Registry are all now in production on AWS. The Sierra patron load is almost ready as well. Migrations of our unique and specialized systems will continue in the coming year.

Risk management is another activity in which we have been heavily engaged. This included operationalizing information security best practices, such as more robust vulnerability and patch management, change enablement, and application management. The Libraries’ information security program was audited this year, and the results were quite positive which validates the significant progress we have made in InfoSec over the past few years.

Disaster recovery is another facet of risk management, and the pandemic reinforced the need for regular reviews of our continuity strategies. We started conversations about service continuity, in particular our backup strategy, and those reviews will continue into 2021 in the context of the university’s disaster recovery and business continuity programs. 

Finally, it is important to remember that if we write code, we need to be able to support it, and we were able to resolve 1,464 tickets in 2020! Despite the pandemic and other challenges, we had a productive year, thanks to our great partners in the Libraries.

Members of AD&O:

  • Chris Bartos
  • Sue Beck
  • Stephen Cassidy
  • Eric Haskett
  • Travis Julian
  • Ousmane Kebe
  • Phoebe Kim
  • Russell Schelby
  • Beth Snapp
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