Category: Sierra (page 1 of 5)

Up to date information about the migration of our ILS from Millenium to Sierra.

Library catalog and Sierra will be unavailable on Monday, June 20 from 4am – 6am

The Libraries IT Division has scheduled an upgrade of the Sierra system to Release 5.4 on Monday, June 20 beginning at 4:00 am. This will require approximately two hours of downtime for both Sierra and the library catalog. This coincides with the university’s observation of Juneteenth as an official holiday, so the number of employees affected by the downtime will be diminished. By scheduling it in the early morning, it is less likely that our users will be inconvenienced.

We don’t expect the system to be down for more than two hours, but we will send out an update should that time be extended for any reason.

What will be unavailable while the system is upgraded?

  • The OSU Libraries Catalog will be unavailable; patrons should use Discover or the OhioLINK catalog to search for our collections
  • Patrons will not be able to access their library account, so they can not place holds or renew print materials
  • Discover will be missing information about whether a print title is available for checkout or not
  • Pickup and overdue notices will not be sent
  • Both the Sierra Desktop Application and SierraWeb will not be available to employees

If have any problems following the upgrade, please report them to HUB (go.osu.edu/hub). 

Sierra Free Fall Forum Fridays

The Innovative Users Group is pleased to offer five different virtual forum opportunities on the five Fridays in October

How much will this cost me? Zip, zero, zilch. IUG is hosting the forum festival at no additional charge to members.

What is it: 2 hours each Friday in October set aside for forums on various topics.

When can I register? Now! Use the links below to register for the topics of interest. Note each topic has a separate link to the Sierra sessions on Zoom.

Scheduled topics

October 1 Circulation Registration: 11am ET

October 8 System Administration Registration: 1pm ET

October 15 Reporting/Statistics Registration: 11am ET

October 22 Cataloging Registration: 1pm ET

October 29 PAC/Discovery Registration: 11am ET

Join a forum to share information, ideas, tips and tricks, challenges, and best practices.

New features available in Sierra Release 5.3

The Libraries upgraded to Sierra Release 5.3 on August 5. With this upgrade, some new features are available, along with some reported issues now resolved.  Details by category follow.

New features

General
Cataloging
Circulation
Create Lists

Resolved issues

Acquisitions
Cataloging
Circulation
Create Lists
Electronic Resource Management
Inn-Reach (OhioLINK)
Serials
SierraWeb
WebPAC
Continue reading

Library catalog and Sierra will be unavailable on Thursday, August 5 from 5am – 7am

The Libraries IT division has scheduled an upgrade for Sierra on Thursday, August 5 beginning at 5:00 am. We chose that date because it occurs at the end of the Summer semester when the number of people affected by the downtime will be diminished. By scheduling it in the early morning, it is less likely that staff workflow will be disrupted.

As Sierra is upgraded, we don’t expect the system to be down for more than two hours, but we will send out an update should that time be extended for any reason.

What will be unavailable while the system is upgraded?

  • The OSU Libraries Catalog will be unavailable; patrons should use Discover or the OhioLINK catalog to search for our collections
  • Patrons will not be able to access their library account, so they can not place holds or renew print materials
  • Discover will be missing information about whether a print title is available for checkout or not
  • Pickup and overdue notices will not be sent
  • Both the Sierra Desktop Application and SierraWeb will not be available to employees

If have any problems following the upgrade, please report them to HUB (go.osu.edu/hub). 

Changes to ‘My Account’ for the Libraries Catalog starting Monday, May 3

Beginning Monday, May 3, the library catalog will offer a more secure and convenient way for users to access their library account. These changes will ensure greater protection of a user’s private data (names, addresses, materials checked out, fines, etc.), while at the same time, standardizing access with an Ohio State Username (lastname.#@osu.edu) for the majority of library users. 

Screenshot of My Account icon on Ohio State Libraries' site header

My Account icon on Ohio State University Libraries’ site header

Rather than logging in to view your patron account with name and Ohio State ID#, the majority of library users—about 94%—will instead enter an Ohio State Username (lastname.#@osu.edu) and password. This account is managed at the Identity and Access Management site (my.osu.edu) and is the method used for access to similar data-sensitive systems at Ohio State.

Example of other data-sensitive system prompts

Example of other data-sensitive system prompts

A subset of our users who do not have accounts with my.osu.edu (for example: students and employees of technical colleges that are affiliated with our regional library locations) will use an alternative form of authentication. To increase the security standards for all our users, on May 3 this subset will need to create a secure PIN (personal identification number) to access their library account. The PIN must be alpha-numeric and eight (8) characters long. This means the PIN must include a minimum of eight characters and contain a  mix of numbers (0 – 9) and letters (a – z, A – Z). If you fall in this group, you will be prompted to set up your PIN the first time you try to access your account. 

Example of PIN set up prompt. You will receive an email that will include instructions and a link to set up the PIN

Example of PIN set up prompt. After filling in requested fields, you will receive an email that will include instructions and a link to set up the PIN

After setting up your PIN, you will use your university/Ohio State ID and your PIN to access your account in the library catalog.

Updated form to log in to library catalog account

Updated form to log in to library catalog account

Once you log in, you can view the items you have checked out, renew items that are due and place requests for items you wish to have delivered to a more convenient location, such as one of the libraries near you, or even your dorm or office location.

 

Screenshot demonstrating a request being placed for pickup of a book from the library catalog

Screenshot demonstrating a request being placed for pickup of a book from the library catalog

Going forward, when you log into your catalog account, you will be prompted to log in with either your my.osu.edu ID information, or Ohio State number and PIN. Please contact henley.77 (at) osu.edu if you have any questions.

Sierra and library catalog will be unavailable on Monday, January 18 from noon – 5pm

In order to finish up some work from the Sierra server update on Monday, January 4, we are scheduled take down Sierra and the library catalog for several hours on Monday, January 18 beginning at 12:00 pm. The campus will be closed to observe Martin Luther King, Jr. Day, so we expect the impact on workflow to be minimal. 

What will be unavailable during the downtime?

  • The OSU Libraries Catalog will be unavailable; patrons should use Discover or the OhioLINK catalog to search for our collections
  • Discover will be missing information about whether a print title is available for checkout or not
  • Patrons will not be able to access their library account, so they can not place holds or renew materials
  • Pickup, courtesy and overdue notices will not be sent
  • Both the Sierra Desktop Application and SierraWeb will not be available to employees

If have any problems following the upgrade, please report them to Hub (go.osu.edu/hub). 

Sierra & library catalog downtime planned for Monday, January 4

The Libraries IT Division is planning an upgrade to new Sierra servers on Monday, January 4, beginning at 10:00 a.m. This will require approximately six hours of downtime for both Sierra and the library catalog. We chose that date because it occurs when the number of people impacted by the downtime will be reduced.

While we move to the new servers, we don’t expect the system to be down for more than six hours, but we will send out an update should that time be extended for any reason. 

What will be unavailable during the downtime?

  • The OSU Libraries Catalog will be unavailable; patrons should use Discover or the OhioLINK catalog to search for our collections
  • Discover will be missing information about whether a print title is available for checkout or not
  • Patrons will not be able to access their library account, so they can not place holds or renew materials
  • Pickup, courtesy and overdue notices will not be sent
  • Both the Sierra Desktop Application and SierraWeb will not be available to employees

If have any problems following the upgrade, please report them to Hub (go.osu.edu/hub). 

Sierra upgrade planned for Tuesday, May 5

The Libraries IT Division is planning to upgrade Sierra to Release 5.1 (from 4.2) on Tuesday, May 5 beginning at 5 pm. This will require approximately two – three hours of downtime for both Sierra and the library catalog. We chose that time because it is during the normal Information Technology maintenance period and the number of people affected by the downtime will be diminished.

We are expecting this upgrade will resolve several issues that are outstanding. Innovative has made a webinar available to everyone (no login required) that describes the updates to Sierra in Release 5.1.  You can also view other webinars from Innovative, including one outlining the Sierra Product Roadmaps Update

While we upgrade the system we don’t expect the system to be down for more than three hours, but we will send out an update should that time be extended for any reason. 

If have any problems following the upgrade, please report them to Hub (go.osu.edu/hub). 

Newly Available: Access HathiTrust content in Discover

HathiTrust Links added to Discover

As part of the Libraries’ ongoing mission to reduce barriers to access and simplify the process of accessing information for our users, the Libraries has implemented two new features aimed at surfacing access to online content through the HathiTrust.

Changes to Discover

As of April 23rd, the Libraries has updated Discover so that the application now includes links directly to the HathiTrust when it is determined that an accessible electronic copy is available.  Users working with discovery will see this new button:

Example HathiTrust Link in Discover

An example of the new HathiTrust link embedded in Discover

Which, when clicked, will direct users to the HathiTrust and directly to the content.  For resources being made available as part of the HathiTrust Emergency Access Service[1], resources will be automatically directed through the Ohio State University Single Sign-on service – allowing users the ability to view and checkout this digital content.  For content without access restrictions, the links will take users directly to the digital object.

Changes to the Catalog

In addition to updating Discover, the Libraries has updated the HathiTrust linking process found within the Library Catalog.  Previously, links to the HathiTrust were automatically generated to digital content unencumbered by copyright.  As with the new Discover functionality, this process has been updated, allowing links to digital content being made available through the HathiTrust Emergency Access Service.

Example of the HathiTrust Links displaying in the catalog

Example of the HathiTrust Links displaying in the catalog

Please note, links generated in the catalog utilize Javascript, and may require users to clear their browser caches for the updated links to show up.  These changes were made active as part of the Libraries’ Tuesday maintenance window, and are now available to users.  

Finally, many thanks to AD&S for working so quickly to make this functionality a reality.

–tr

[1] NewsNotes.  1 Million In-Copyright Books Opened for the Ohio State University by HathiTrust.  https://library.osu.edu/site/osulstaff/2020/04/01/1-million-in-copyright-books-opened-for-the-ohio-state-univeristy-by-hathitrust/ 

Sierra upgrade planned for Monday, March 11

The Libraries IT Division is planning to upgrade Sierra to Release 4.2 (from 4.1) on Monday, March 11 beginning at 10 am. This will require approximately five hours of downtime for both Sierra and the library catalog. We chose that date because it occurs when the number of people affected by the downtime will be diminished.

While we upgrade the system we don’t expect the system to be down for more than five hours, but we will send out an update should that time be extended for any reason. We are expecting this upgrade will resolve several issues that are outstanding.

If have any problems following the upgrade, please report them to Hub (go.osu.edu/hub). 

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