From the Director – March 9, 2012 – Update on Implementation of the Organizational Structure
For the past year, as decisions have been made they have been announced individually in this blog and through postings to liball or NewsNotes. My posting today is to give you a new update on our progress on the various issues (the last update was on November 10, 2011). We are now moving out of the intense 1st year of reorganization and going forward, announcements such as these will simply appear in liball, NewsNotes, and this blog as appropriate. We will not continue to track them as a group, though you can be assured that we expect continued progress on these issues.
Issues with new updates
• Strategic planning
o The draft strategic plan has been completed and is now available at http://library.osu.edu/staff/administration-reports/2012to2014StrategicPlanTracker.pdf
OAA currently establishing the process for review of support unit strategic plans so this will remain a draft until it can be approved or revised as needed for the OAA review process. We expect that process to be conducted this fall after they have completed review of the strategic plans for the colleges. However, we consider this draft plan as our functioning plan and are beginning execution and implementation.
• Committee structure review – Conduct full review of committee structure in light of new organizational structure
• The new committee structure has been completed and announced January 3, 2012. A call for volunteers for committee service was held and appointments were made with staggered terms as of February 3, 2012. The new committees have begun their work.
• Middle East Studies –Review level of support in Area Studies for Middle East Studies (in light of Dona Straley’s retirement on 12-31-11)
o Ali Hassan (in addition to being the contact for Arab and Islamic Studies) will be the contact for Persian Studies.
o Miroljub Ruzic will be the contact for Turkish.
o Patrick Visel is the contact for coordinating functions for all Middle Eastern Studies matters. In many cases, Patrick could be the first person you refer an individual to for reference assistance and he will coordinate if the patron needs to work with Ali or Miroljub. Patrick is also the first point of referral for inquiries about class sessions, workshops and lectures.
• Position review process – Determine process and structure for making additional decisions re filling positions
o The Executive Committee completed a second review process of positions at its meeting on February 7, 2012. The committee approved moving forward with 8 positions including:
- HR Generalist – Member of the Libraries HR Team who performs workforce planning, selection and recruitment, orientation, onboarding and exit processing, training, performance management, employee relations, and supervision activities.
- IT Help Desk-Support Specialist (A&P position)– Provides frontline support for users of all Library IT systems including, e-resources, catalog, web applications, desktop applications, computer hardware, etc.
- Archives Research Services (A&P position) – Facilitates timely delivery of reference services to our patrons and is a key contact for faculty and students who use the collections in their scholarly activities (both OSU and external).
- Undergraduate Engagement Librarian (Faculty position – internal search) –Responsible for developing, assessing and maintaining student-focused learning experiences for undergraduate students. Will coordinate Libraries’ role in First Year Experience and general undergraduate education campus outreach to increase student information literacy. Will work to cultivate relationships with faculty and academic support staff across campus to develop innovative and engaging programs that help students develop strong research, information evaluation, and content creation skills.
- Security Manager (A&P position) – Provides day-to-day oversight and serves as primary manager of security operations in all library locations with primary focus on the Thompson and Science & Engineering Libraries.
- Head of Digital Library Initiatives (Faculty position in IT Division)– position description under development
- Special Collections Cataloger (A&P position) – Responsibilities include original and complex copy cataloging of books, manuscripts, and collections held in the diverse special collections.
- Publishing Support (A&P position) – Uses standard web skills to customize and improve the user interface of our local installation of the Open Journal Systems software. Communicates regularly with publishing partners and program management. Assists with planning, research, and outreach activities as needed.
- E-Resources Access (A&P term position) – Implement new systems and enhance existing systems for managing e-resource usage stats, holdings, usage rights, and record loads
• Digitization –Create a strategy for managing and expanding capacity to create digitized content across OSU collections – including access, storage, and prioritization issues.
- Trisha Davis was re-hired on a short term contract to design and conduct a digital asset survey. That report has been submitted and analysis is underway.
- Innovation fund project is examining productivity and appropriate use of book scanning technology.
- New Collection Reformatting Review Sub-Committee will be organizing a call for project proposals and begin prioritizing projects.
- New Digital Reformatting Working Group will begin to develop policy and procedures to enhance digital reformatting activities.
• Desktop support – Review current desktop support oversight and contract with OCIO
- In concert with the OCIO, the Desktop Support unit has been returned to the Libraries.
- The unit’s name was subsequently changed to Infrastructure Support to better reflect its scope of responsibilities.
• Special Collections Cataloging –Evaluate options for organization, staffing, and organizational placement of Special Collections Cataloging
- A temporary employee, Tabia Gaston, has been hired to conduct a collections survey. Work is now underway on designing and executing that survey. This will give us a baseline understanding of what unprocessed and uncataloged special collections exist as we determine how best to proceed. Our new strategic plan also has a key strategy around processing, highlighting and exposing our distinctive collections.
- A term hire of a manga cataloging project manager is in process to assist in enhancing access and management of a combination of backlogs, gifts, and shifts in treatment of existing collections.
• Copyright/IP management service –Develop plan for creating an expanded copyright /IP management service capacity that can operate to support activities across the Libraries. Determine a short term strategy for managing the existing services upon the retirement of Trisha Davis on 8-31-11
- The position, Head of Copyright Resource Center, was approved for filling in phase 1. Sandra Enimil will begin April 2, 2012.
• E-resources technical support – Review e-resources technical support (diagnostics, user support and troubleshooting) including procedures; assign responsibility and staff as needed
- The E-Resource Problem Solving Process Review Task Force submitted its report in September. Several of the group’s recommendations are under review and are informing planning for the next round of positions.
- Partly in response to their recommendations, a WorldCat Local Implementation Task Force is being formed to look at configurations for WorldCat Local and to identify projects that should be undertaken to enhance the discovery experience for OSU users.
- A term position for E-Resource Access (in Acquisitions) has been approved for filling in phase 2.
• Collection support functions – Review collection support functions across the Libraries to determine how best to organize to support ongoing relocations of physical collections
- Collection support activities in the Thompson Library have been realigned into various departments, mainly within Collections, Technical Services, and Scholarly Communication.
Issues with no changes for this update
• Hilandar –Address succession planning for the Hilandar Research Library with a search for an Associate Curator, who will also act as Eastern European Slavic librarian in Area Studies
- The Associate Curator position was approved for filling in the phase 1 position review process. Interviews have been conducted.
• Create divisional structures
- The position, Head, Reference and Research Services, was approved in the phase 1 position review and recruitment is underway. Interviews are scheduled for late March 2012.
• ILS, WorldCat Local, PastPerfect systems support – Review responsibility and oversight for several key systems/software and develop strategies for ongoing support and development
- A position of Catalog Systems Manager has been approved for filling in phase 1. Recruitment will begin in March 2012.
• ILS systems manager –Review ILS systems manager responsibilities [Nancy Helmick and Sue Rahnema]
- The Catalog Systems Manager position above will also address this issue.
• Collection management leadership –Develop an appropriate strategy to provide broad collection management leadership to facilitate the continuing shift to electronic publishing and content creation and use
- Jennifer Kuehn has been appointed interim head of Collection Development through June 30, 2012.
• E-reserves –Identify organizational location for e-reserves after retirement of Trisha Davis on 8-31-11
- This unit is currently reporting to Jennifer Kuehn through Interlibrary Services until June 30, 2012.
• E-Science – Initiate planning to build capacity to support e-research at OSU, particularly targeting current needs and opportunities in the sciences (as part of the OSUL participation in the ARL E-Science Institute). Issues include supporting data management planning, data curation, and storage management
- An e-science team within the Libraries has been appointed and is participating in CIC and ARL activities to investigate the issues further. A new quarterly meeting of representatives from OSUL, OCIO and the Office of Research has been initiated.
• Teaching and learning – Create strategies for aligning the Libraries’ teaching and learning initiatives more closely with the University’s e-Learning initiatives and with campus-level and departmental changes in curricula resulting from the Semester Conversion process; identify opportunities for greater collaboration with the Digital Union, the University Center for the Advancement of Teaching, the Undergraduate Research Office, and other campus units sponsoring teaching and learning initiatives
- Much work is underway to initiate new or expanded contact with these groups mentioned in the latter sentence. We are still working to get the revenue stream from our teaching re-directed to the Libraries. Our strategic plan will address the issue of an information studies curriculum and discussion will be initiated with Libraries’ faculty later this year.
Again we are making good progress on these issues. Your help and support along with the associate/ assistant directors has enabled us to move ahead.