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Desktop Support Request Form

Name

Email Address

Send Copy of Message To (single email)

Telephone

Library Department

AD User Name (not password)

Machine Name Requiring Service

_

Are you requesting this service for someone else? If so check this box to give us their name and phone

Their Name

Their Phone

Their AD User Name

_

Explain the nature of the service request; include exact error message if applicable.

Describe the impact of the problem

Cannot work at all on any PC until it is resolved
Cannot do a critical task (e.g. to meet a deadline) until it is resolved
Can do some tasks but not others until it is resolved
Can work but problem is an annoyance
Not really a problem but would be nice if could be done

This page last modified: March 14, 2012

Copyright 2012, The Ohio State University Libraries.
Telephone: 614-292-OSUL (6785)
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